Assistant Food and Beverage Manager at AX Seashells Resort at Suncrest - Management jobs in Malta - September 2019

Assistant Food and Beverage Manager at AX Seashells Resort at Suncrest

North of Malta

|
Operations
Posted date 28/08/2019 |
Closing date 07/10/2019
Full Time Experienced, Middle Management

AX Seashells Resort at Suncrest in Malta is looking to recruit an Assistant Food and Beverage Manager to join their team on a full-time basis. 


Job role:
Managing food and beverage outlets within budget and to the highest standards limiting operational costs.  Identifying and maximizing sales opportunities whilst keeping the cost of sales within stipulated budgeting limits. Assisting in the daily running of the Food and Beverage operation namely but not limited to the a la Carte outlets within the AX Seashells Resort at Suncrest.  The selected candidate will optimize sales opportunities and customer experience whilst being mindful of the overall running costs.


Responsibilities:

  • Preserve excellent levels of internal and external customer service;
  • Identify customers’ needs and respond proactively to all of their concerns;
  • Lead an efficient F&B team by attracting, engaging and training personnel;
  • Provide two-way communication and nurture an ownership environment with an emphasis on motivation and teamwork;
  • Comply with all health and safety regulations;
  • Ensure that all directors are well versed and trained in all aspects of food and beverage service;
  • Create and maintain a stock par level system for all outlets;
  • Train and develop the food and beverage team to identify and maximise sales within the outlets;
  • Develop creative product ideas and point of sale strategies to increase the per capita spend by €1.00 at all a La Carte Outlets;
  • Oversee and ensure guest satisfaction for all dining and lounge guests. Comment card scores target of 85% at all times on Trip advisor and such;
  • Preserve and adjust when needed the beverage inventory system including the upkeep of par level systems and requisition of all beverage products for dining outlets;
  • Lead daily and monthly departmental meetings with staff of all outlets;
  • Administer on the job training programs within the outlets, including new employee orientation;
  • Increase employees' morale, and provide coaching and feedback.



Requirements:

  • Proven food and beverage management experience;
  • Working knowledge of various computer software programs (MS Office, Restaurant Management Software, POS);
  • Ability to spot and resolve problems efficiently;
  • Up to date with food and beverages trends and best practices;
  • Ability to manage personnel and meet financial targets;
  • Guest-oriented and service-minded;
  • Provide optimal customer experience through conflict resolution, creativity and consistently working proactively in delivering high-quality results and providing thoughtful and anticipatory service.



AX Seashells Resort at Suncrest:
Our hotel Seashells Resort at Suncrest has been a leading 4-star hotel on the Maltese Islands since its very first days and has kept its tradition of hospitality within the AX group throughout the years. We decided that it was time to give the Qawra hotel a face-lift so during the winter months the hotel underwent an extensive renovation programme. Its doors re-opened again on the 1st of April 2015. The new face of the Seashells Resort at Suncrest, your number one resort for the individual, corporate and family travel.

Kindly submit your application directly to us using the 'Apply Now' button.

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