Solana Hotel and Spa is looking to recruit experienced Maintenance Persons & Technicians to join their teamon a full-time basis.
Job Description: Reporting to the Head of Maintenance, this position's primary responsibility is that of ensuring the achievement of high maintenance and restoration standards in guests’ rooms, public areas and employee quarters, especially but not exclusively when it comes to the technical aspect (in the case of a Maintenance Technician). The schedule is based on a roster schedule and may include working evening shifts and on stand-by.
Profile Overview: The Maintenance Person or Technician is primarily responsible for the daily activities of the Hotel in question including the adherence of the full standard of procedures set, with the aim of meeting and exceeding organizational goals within the Maintenance Department. In the absence of the Head of Maintenance, the Maintenance Technician takes full responsibility for the department.
Areas of Responsibility:
Complying with the organization’s standards and statutory health & safety regulations;
To provide excellent customer care, respond effectively to guests’ queries and requests and maintain a homely, warm and safe sense of ambience within rooms and public areas;
Interacts positively with the rest of the team and liaises directly with the line manager;
Maintains a confident and mature approach, while practising tact and diplomacy;
Performs other related duties, tasks and responsibilities as determined by both the line manager and organisational needs, while providing an environment of openness and trust, with constant feedback and performance coaching;
The efficient standard Maintenance procedures and their execution by the Team;
Maintains service quality standards, by conducting ongoing evaluations and investigating complaints;
Assists in motivating the Team in applying excellent standards of customer care, on-going and preventive maintenance and acting professionally at all times, while identifies requirements for training;
Provides a two-way communication and nurture an ownership environment with an emphasis on motivation and teamwork;
In the case of the Maintenance Technician, he/she controls the department’s expenditure hand-in-hand with the Head of Maintenance on issues such as electricity consumption, product usage, adhering to schedules, etc.
Package Details: The Remuneration offered will be negotiated according to the individual’s level of experience within such a position.
Solana Hotel and Spa: The newly rebranded and refurbished Solana Hotel & Spa is a quality renowned 4-star Hotel situated in the northern part of the island of Malta. The property is run by the G3 Group.
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