CX Digital Content Executive

Job Description
Melita Ltd in Malta is looking to recruit a CX Digital Content Executive to join their team on a full-time basis. We are looking for an individual who will be responsible to create high-quality content, improve and maintain the content on our various digital platforms, improve care presence on social media and promote interactive content whilst analyzing digital interactions. As a CX Digital Content Executive, you will be constantly liaising with different departments within Melita.

If you have a creative flair and love producing digital content, then we are looking for you!

Job Requirements:

• Excellent verbal and written communication skills as well as exceptional grammar and editing skills in both English and Maltese;
• At least two years’ experience in a similar position;
• Attention to detail, persistence, and creativity are essential;
• Understand digital metrics derived from reporting tools such as Google Analytics and Social media tools;
• Conduct analysis on digital interaction and suggest improvements;
• Discover user requirements by conducting research and creating interactive content with an audience targeting strategy;
• Understand and implement a content marketing strategy;
• Have experience with content management systems such as WordPress;
• Basic HTML/CSS and SEO knowledge will be considered as an asset.

Melita Ltd:
At Melita, we help people stay connected with the most technologically advanced telecommunication services around. We started back in 1992, and today we set the standard for digital technologies in Malta, providing services to more than 75% of Maltese households and an ever-growing number of businesses. As our name suggests, we’re rooted in Malta, but with international shareholders and operations in Italy and Germany, we have an outlook that goes beyond Maltese shores, an outlook that’s reflected in our culture and our team.