Technical Support Executive

Our client is looking for a Technical Support Executive to join their team. They are looking for someone with the ability to manage and prioritize changing workloads in a fast paced and challenging technical environment. Ideally this person should also have the capacity to quickly absorb new concepts and technologies. 

Your Responsibilities will include:

• Providing second line support to End Users within an established IT Security Services framework
• Assisting in ensuring compliance with Group’s security policies
• Updating documentation and procedures
• Identity Access Management to the Group’s Active Directories and other application systems for joiners, leavers and movers

• Technical Support assistance would be considered an asset but is not required.
• Self-motivated to work under general supervision.
• Adherence to high standards of ethics and personal integrity, initiative, and respect for others
• Analytical skills.
• Good verbal and written communication in English and Maltese
• Spanish is not a must but would be considered an asset.

• MQF Level 5 Diploma in IT Computer Systems and Network or a B.Sc. degree in Computer Studies and an ECDL Qualification.
• Any industry related Certifications; such as those from ISACA, and past experience are considered an asset
• Candidates that are currently studying will also be considered

• Performance, transport and canteen allowances
• Remote working and flexible hours
• Health & Life Insurance
• Certification sponsorships