Technical Payments Analyst (SQL) SHIFT - Technical Support jobs in Malta - June 2021

Technical Payments Analyst (SQL) SHIFT

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Konnekt
SALARY:
€28,000 to €30,000 / year
JOB TYPE: Full Time JOB LEVEL: Experienced (3 years +)
CATEGORY:
Technical Support
EMPLOYER INDUSTRY: Fintech

Our client is currently offering a Technical Payments Analyst​ job in Malta to work on providing client support within the payment platform. You will be working in a team of flexible Application support professionals working with a global payments company.

Your responsibilities will be as follows:

  • Identify, manage and troubleshoot client requests through the ticketing system
  • Offer 1st line support and escalate and resolve cases promptly
  • Translate, update and maintain database records using SQL
  • Maintain and update client-specific configuration files
  • Proactively work on improving the procedures to enhance customer satisfaction

Kindly submit your application directly to us using the 'Apply for Vacancy' button.

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