Systems and Network Administrator - Technical Support jobs in Malta - March 2024
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Systems and Network Administrator

eCabs Operators Co. Ltd , Any

Published on 10 Nov 2021

Expired on 10 Dec 2021


The Systems & Network Administrator will be responsible for ensuring the stability, integrity and efficient operation of the company’s corporate IT infrastructure by providing hands-on pro-active server, desktop and telecom administration. In the event of a disruption, this role is vital to the restoration of services to minimise downtime by providing the necessary technical support.

Responsibilities

  • Provide first level technical support for incoming requests from internal users.
  • Setup and configure laptop and desktop computers (OS installation, Software installs, patches, etc.).
  • Developing and updating on-line support documentation.
  • Perform systems administration functions for Windows AD infrastructure, Office 365, software updates, anti-virus, backups and RMM systems.
  • 3CX phone system administration – Setup/deploy phones to on-site and remote personnel.
  • Maintains existing equipment and assists in deploying new equipment as the company requires from time to time such as servers, storage, SAN, firewalls, VoIP, access control system, etc.
  • Maintain security and protect systems from unauthorised use, acts of nature and user abuse.

Job Requirements
  • 2+ years working in an IT helpdesk/systems administration role.
  • A strong desire to learn and grow, proven ability to be flexible and work hard, both independently and in a team environment.
  • Knowledge of MAC OSX, Windows 10 and with some experience in Windows Server 2012/2016/2019, Active Directory, DNS, DHCP, Hyper-V, IIS, VMWare, etc and Office 365.
  • General knowledge of 3CX phone systems and Cisco network equipment, DNS, routing protocols, TCP and UDP and higher-level protocols such as HTTP, SMTP and FTP is important.
  • Experience with home-based firewalls and access points.
  • Physical ability to lift/move/haul computers/monitors/servers/etc.
  • The selected individual must be willing to work flexible hours and provide out-of-hours support on a roster basis.

 

Why you’ll love the journey

  • Your daily duties will have a meaningful impact on thousands of people.
  • Flat structure, C-level management team.
  • You will join a highly ambitious company that will never rest on its laurels and will continue pushing the bar higher.
  • Relocation Support. We aim to make your move to our headquarters in Malta as smooth as possible.
  • Team lunches, open training budget, employee referral schemes.
  • Our own Tech wing workspace, spread over 4 floors, designed to act as an incubator of ideas, personal growth and creativity.
  • Exciting team events & company parties! We work hard but play hard too!
  • Supportive Environment. We believe in collaboration and working together as a team but we also give importance to the uniqueness of each and every one of us.
  • We don’t care where you work from as long as you get the job done!
  • You choose your own hardware. MacBook or Windows? We love tech and this helps our employees stay ahead.
  • A fast-paced, challenging environment ready to rock the mobility world. Those who dare to join will reap great opportunities for professional development.
  • Build together, grow together. The company has brought together a collective of optimists and doers to tackle some of the most challenging problems of our time.

time
Full Time
Job Type
experience
Intermediate (1-3 years), Experienced (3 years +)
Experience Level
category
Technical Support
Category
industry
Shipping, Transport & Logistics
Industry

IT Support Technician

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