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Service Delivery Technician
Are you keen on giving technical support and ensuring the quality of service delivery to customers?
As a Service Delivery Technician, you will be taking care of the provision of technical support at Melita's Technical Centre for the related Network Equipment.
Primary responsibilities will include:
- Service Delivery and Acceptance Testing of Internet connectivity over Fibre for Business Customers
- Configuration of switches/routers for new Data Centre customer setups
- Configuration & Support of following Voice Equipment: Drayteks for Analogue Telephony, Baronets for BRI or PRI Telephony & Session Border Controllers (SBC) for SIP Telephony
- Configuration & Support of network equipment for customer LAN/Wifi Infrastructures
- Technical support on VPNs.
Job requirements:
- Diploma in a related field or 1-3 years of work experience
- Be fluent in written English and Maltese
- Be a team player
- Be meticulous and have an eye for detail.
Melita Ltd:
At Melita, we help people stay connected with the most technologically advanced telecommunication services around. We started back in 1992, and today we set the standard for digital technologies in Malta, providing services to more than 75% of Maltese households and an ever-growing number of businesses. As our name suggests, we’re rooted in Malta, but with international shareholders and operations in Italy and Germany, we have an outlook that goes beyond Maltese shores, an outlook that’s reflected in our culture and our team.
