Junior ICT Support - Technical Support jobs in Malta - September 2022
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Junior ICT Support
Centrecom Limited Centrecom Limited , North of Malta

Expires in 5 days (05 Oct 2022)

Centrecom Limited in Malta is looking to recruit a Junior ICT Support to join their team on a full-time basis. 

Working at Centrecom, is not just a job, it’s a career path. Centrecom believes in giving its employees the required training and continuous development to excel in every role. 

Job Role: 
As a Junior ICT Support, you will be part of the ICT team, and shall be responsible for the running of the company’s day-to-day end-user software and hardware support and will work closely with other members of the ICT team, both on minor and major projects.

If you are passionate about helping people, a natural problem-solver, tech-savvy, and willing to learn, then this job is custom-made for you.

Main Duties:
  • Day-to-day end-user software support
  • Hardware installation and troubleshooting of desktop/laptop devices
  • Fault finding and handling
  • Communicate with internal and external stakeholders as required
  • Escalate service requests that cannot be scheduled within the agreed service levels
  • Assist in the timeliest manner according to internal SLAs
  • Assist in procurement of equipment.

Job Requirements:
  • Good understanding of basic IT terminology
  • Ability to work in a team and communicate effectively
  • Analytical/Logical thinking
  • Ability to troubleshoot PC/Printer/Network related faults
  • Aptitude and willingness to learn
  • Flexible and adaptable
  • Client-Centric Approach
  • Ability to read and follow manuals
  • Well-developed written and verbal communication skills
  • Working within a compliant environment (GDPR) and ensuring that compliance requirements are met
  • Previous experience in helpdesk or other IT Support roles & any IT-related qualifications will score additional points.

Centrecom Limited:
Centrecom has over a 30-years history of service of excellence in various industries. Our strengths encompass IT infrastructures, voice technology, call centre operations, back-office services, and specific aviation industry applications such as reservations, ticketing, refunds, customer support, baggage services, loyalty programmes, crisis management, complaint management, medical coordination and flight disruption management.

Entry (0-12 months), Intermediate (1-3 years), Fresh Graduate
Experience Level
Full Time
Job Type

IT Officer

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