Junior ICT Support - Technical Support jobs in Malta - September 2022
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Junior ICT Support
Centrecom Limited Centrecom Limited , North of Malta

Expires in 5 days (05 Oct 2022)


Centrecom Limited in Malta is looking to recruit a Junior ICT Support to join their team on a full-time basis. 

Working at Centrecom, is not just a job, it’s a career path. Centrecom believes in giving its employees the required training and continuous development to excel in every role. 

Job Role: 
As a Junior ICT Support, you will be part of the ICT team, and shall be responsible for the running of the company’s day-to-day end-user software and hardware support and will work closely with other members of the ICT team, both on minor and major projects.

If you are passionate about helping people, a natural problem-solver, tech-savvy, and willing to learn, then this job is custom-made for you.

Main Duties:
  • Day-to-day end-user software support
  • Hardware installation and troubleshooting of desktop/laptop devices
  • Fault finding and handling
  • Communicate with internal and external stakeholders as required
  • Escalate service requests that cannot be scheduled within the agreed service levels
  • Assist in the timeliest manner according to internal SLAs
  • Assist in procurement of equipment.

Job Requirements:
  • Good understanding of basic IT terminology
  • Ability to work in a team and communicate effectively
  • Analytical/Logical thinking
  • Ability to troubleshoot PC/Printer/Network related faults
  • Aptitude and willingness to learn
  • Flexible and adaptable
  • Client-Centric Approach
  • Ability to read and follow manuals
  • Well-developed written and verbal communication skills
  • Working within a compliant environment (GDPR) and ensuring that compliance requirements are met
  • Previous experience in helpdesk or other IT Support roles & any IT-related qualifications will score additional points.

Centrecom Limited:
Centrecom has over a 30-years history of service of excellence in various industries. Our strengths encompass IT infrastructures, voice technology, call centre operations, back-office services, and specific aviation industry applications such as reservations, ticketing, refunds, customer support, baggage services, loyalty programmes, crisis management, complaint management, medical coordination and flight disruption management.

experience
Entry (0-12 months), Intermediate (1-3 years), Fresh Graduate
Experience Level
time
Full Time
Job Type



IT Officer

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