IT Systems Administrator

About Our Client
Our Client is a leading IT company in Malta specialising in IT and digital services. The company offers expertise in technology, creative design, software solutions, and digital marketing. With a strong focus on digital transformation, it partners with leading technology providers to deliver tailored IT consultancy, software development, branding, and cloud solutions for businesses seeking to innovate and improve efficiency. They are committed to providing cutting-edge IT solutions and fostering a collaborative and innovative work environment.

Role Overview
We are seeking an experienced and driven IT Systems Administrator to join our Client’s growing team. This role is ideal for a dedicated professional who is proficient in IT systems, networks, and cloud services. You will be responsible for supporting, maintaining, and optimising IT infrastructure across various technologies while providing first-level support in a fast-paced and collaborative environment.

Key Responsibilities

• Systems & Network Administration: Maintain, monitor, and support IT systems, including servers, networks, workstations, and Layer 2/3 devices, ensuring performance, availability, and security.
• Technical Support: Deliver efficient first-level troubleshooting and maintenance for users, systems, and network infrastructure.
• Cloud & Microsoft Technologies: Administer and troubleshoot Microsoft environments, including server operating systems, Microsoft 365, Azure, and SharePoint Online.
• Issue Resolution: Diagnose and resolve technical issues across hardware and software platforms, ensuring minimal downtime and effective user support.
• Documentation & Collaboration: Maintain accurate documentation of systems and support tickets, while actively contributing to a collaborative, team-oriented culture.

Qualifications, Skills, and Attributes

• Education: A diploma in IT with a focus on systems management is essential. Cisco CCNA or Microsoft MCP, MCSE or MCSA certifications are required. Certification in Microsoft cloud technologies is considered an asset.
• Experience: Minimum of 2 years' experience in a similar IT systems administration role, ideally within a professional services or IT environment.
• Language Skills: Excellent command of English is required to succeed in this role. The ability to communicate in Maltese would be an asset.
• Communication Skills: Able to communicate complex technical matters clearly to both technical and non-technical users.
• Interpersonal Skills: Works well independently and as part of a team, maintaining strong working relationships with colleagues and clients.
• Technical Skills: Proficiency in managing Microsoft server OS, Microsoft 365 suite, Azure, SharePoint Online, and networking equipment.
• Organisation: Highly organised and detail-oriented, capable of managing multiple priorities effectively.
• Self-Motivated: Demonstrates initiative, drive, and ownership over responsibilities, thriving under minimal supervision.
• Problem-Solving: Logical thinker with a structured, proactive approach to troubleshooting and resolving IT issues.

What's on Offer

• Compensation: A competitive base salary commensurate with experience and qualifications, along with performance-based incentives.
• Working Hours: Flexible working hours with some hours of work during weekends and festivities on shift basis when needed.
• Other Benefits:
• Comprehensive health insurance
• Fully expensed mobile phone subscription
• Support for professional development, including study leave and in-house training
• Relocation assistance for candidates moving to Malta
• Opportunities to work on a variety of international and local projects
• Regular social and team-building events
• Career Development: Opportunities for professional growth and advancement within a dynamic and expanding company.

What Heroix Offers

• Confidentiality and Discretion: Your job search will be handled with the utmost confidentiality and professionalism.
• CV Review: Receive candid & constructive feedback to enhance your CV.
• Interview Planning: Get personalised prep sessions prior to your interviews.
• Cultural Fit Assessment: Understand the company culture to ensure it's the right environment for you.
• Long Term: Gain insights into the role and company for a long-term, stable career move.
• Exclusive Opportunities: Access a broader range of job opportunities.
• Personalised Candidate Profile: Stand out with a detailed profile highlighting your strengths and skills.
• Ongoing Support and Guidance: Benefit from continuous support throughout your job search process.
• Networking Opportunities: Leverage our extensive network of industry contacts for exclusive positions.
• Time Efficiency: Save time and effort with our efficient and effective recruitment strategies.
• Tailored Job Matching: Find the perfect fit with customised job matching based on your skills and career goals.
• Feedback Loop: Stay informed and engaged with regular updates and feedback on your application status.

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