IT Support Team Lead

Our client within the iGaming industry is on the lookout for an IT Support Team Lead to join their team in Malta.

Your Responsibilities Include:

• Providing training, development and supervision to your colleagues.
• Logging, investigating, and escalating incidents and requests in an efficient and timely manner.
• Making sure that documentation is kept up to date.
• Setting up user accounts, distribution lists, starters process etc.
• Building and deploying hardware equipment.
• Offering desktop support and software installation.
• Assisting with systems administration duties such as installing equipment (PC's, printers, scanners etc).
• Maintaining and updating asset and configuration management systems.

• Previous work experience in a similar role.
• Ability to build and troubleshoot on both hardware and software.
• Knowledge on Windows 10
• Excellent written and communication skills in both Italian and English.

• Health insurance
• Hybrid-work model
• Private health and dental insurance
• Free parking
• Annual salary review and increase