IT Assistant

Our client is seeking to recruit for an IT Assistant vacancy in Malta, working within the Networks and Security department, 

Responsibilities include:

• Assisting in installing, inspecting, and maintaining computer systems, IT infrastructure and network systems as required and in accordance with the IT policies and procedures.
• Responding to Level 1 support requests.
• Performing daily system monitoring of servers and storage and responsible for managing backups and tape rotation.
• Assisting in managing and maintaining windows and mail user accounts.
• Assisting in the analysis, evaluation, purchasing, and implementation of IT hardware and software.
• Maintaining and updating incident and service request logs.
• Providing basic training to end-users when necessary.
• Providing assistance for the implementation of the company's Business Continuity and Recovery
  Plan.
• ICT related administrative duties that include filing, record keeping, and report writing.

Education and Experience:

• In possession of an MQF Level 4 or equivalent. 
• Minimum of 2 years of experience. 
• Experience in managing Microsoft Active Directory and Windows Servers.
• Some experience with ITIL based help desk software.

Desired Skills:

• Have excellent written, oral, and interpersonal communication skills.
• Have proven analytical and creative problem-solving abilities.
• Be able to work in a team-oriented, collaborative environment.