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One of our clients in the Construction industry in Malta is looking to recruit an experienced and aspiring Application Support Specialist to join their team on a full-time basis.
Responsibilities:
Support of new applications
Identify recurring application issues and ensure a permanent solution
Communication with end-users, provide end-user support and training
Prioritise and manage multiple open cases at one time
Document existing and new setups, workflows, and procedures
Liaise with vendors to install and test new releases
Troubleshoot simple to complex issues as reported by end-users
Analyze existing data and metrics to determine trends and performance
Manage workload and prioritize to accomplish tasks within agreed timeframes
Requirements;
1+ years experience in a similar role
SQL scripting and Server Reporting Services (SSRS)
Knowledge of object-oriented and test-driven development concepts
Strong interpersonal and communication skills
Experience with Therefore Document Management System and Prince2 methodologies is a plus
Working knowledge of Jira
Have excellent written and verbal skills in English.
Skills:
Meticulous with a keen eye for detail
Excellent problem-solving skills with a can-do attitude.
Paragon Recruitment: Paragon Europe is an innovative, international EU affairs, advisory, recruitment & compliance company with head offices in Malta and Brussels. From its inception, Paragon Europe has striven to realise excellence by competing with cutting edge peers in the ultra-competitive market of EU funding. Paragon Europe works with both private and public organisations, NGOs, universities, educational institutes and agencies offering various services related to European funded programmes such as Horizon 2020, Erasmus+, Youth Workers, COSME, PON/POR and more to supply the best workforce possible.
One of our clients in the Construction industry in Malta is looking to recruit an experienced and aspiring Application Support Specialist to join their team on a full-time basis.
Responsibilities:
Support of new applications
Identify recurring application issues and ensure a permanent solution
Communication with end-users, provide end-user support and training
Prioritise and manage multiple open cases at one time
Document existing and new setups, workflows, and procedures
Liaise with vendors to install and test new releases
Troubleshoot simple to complex issues as reported by end-users
Analyze existing data and metrics to determine trends and performance
Manage workload and prioritize to accomplish tasks within agreed timeframes
Requirements;
1+ years experience in a similar role
SQL scripting and Server Reporting Services (SSRS)
Knowledge of object-oriented and test-driven development concepts
Strong interpersonal and communication skills
Experience with Therefore Document Management System and Prince2 methodologies is a plus
Working knowledge of Jira
Have excellent written and verbal skills in English.
Skills:
Meticulous with a keen eye for detail
Excellent problem-solving skills with a can-do attitude.
Paragon Recruitment: Paragon Europe is an innovative, international EU affairs, advisory, recruitment & compliance company with head offices in Malta and Brussels. From its inception, Paragon Europe has striven to realise excellence by competing with cutting edge peers in the ultra-competitive market of EU funding. Paragon Europe works with both private and public organisations, NGOs, universities, educational institutes and agencies offering various services related to European funded programmes such as Horizon 2020, Erasmus+, Youth Workers, COSME, PON/POR and more to supply the best workforce possible.