Application Support Specialist

An Application Support Specialist role has become available in Malta. Within this role you will be responsible for:

• Provide internal support for new applications
• Identify recurring application issues and ensure a permanent solution
• Communication, support and training to end-users
• Prioritise and manage multiple open cases at one time
• Document existing and new setups, workflows and procedures
• Liaise with vendors to install and test new releases
• Troubleshoots simple to complex issues as reported by end-users
• Analyzes existing data and metrics to determine trends and performance

Desired Skills:

• Ability to work under pressure, providing long-term working solutions to problems
• Ability to manage own time with minimal supervision, plan ahead and prioritise
• Excellent analytical skills
• Strong interpersonal and communication skills
• Capacity to work both in a team as well as independently

The company recruiting for the vacancy of the Application Support Officer is with an established group of companies in Malta.

This role is NOT on shift, but normal office hours. 

Applicants need to be already based in Malta