Technology Operations Manager

One of Malta's leading Audit firms is seeking to employ a Technical Operations Manager to join their ever growing IT team. The Technology Operations Manager will be a senior member of the local Information Technology Services (ITS) team and the main responsibilities will fall within the remit of IT Services and Security.

Primary Responsibilities:

• Managing and monitoring daily activities of the local ITS team comprising of both technical and non-technical requirements.
• Day-to-day organizational operations reporting.
• Delivering ad-hoc short term operational obligations.
• Managing supplier and third-party relations.
• IT or Security Project tasks executing and/or coordination.
• Realizing approved strategic initiatives.
• IT systems maintenance planning.
• Process improvement activities.
• Functional analysis based on incoming goals/requirements for new demands.
• Building IT System technical specification requirements.
• Process reengineering when required.
• Reporting to and engaging with Senior Technology leadership, as well as
• Supervising all procedural and compliance activities.

Further Responsibilities will include:

• Management and coordination of local projects
• Fulfilling approved initiatives or requests,
• Supporting the team to guiding them to reach their goals.
• Monitoring Services and recommending potential operational improvements.
• Mentoring and training team members. 
• Maximizing process effectiveness
• Reporting regularly on team performance, IT risks and controls, performance management and delivery, security incidents and remediation as well as status reporting on all upcoming and work in progress.

• 5 years+ experience managing teams and running technology operations.
• Relevant industry certifications such as MSCE, MCSD, CCNA, CCNP, C|ND, CISM, CISSP, Prince2, CISA, etc.
• Highly proficient technical professional, with expertise in hardware, software, systems, process, and security appliances
• Hands-on experience with computer networks, network administration and network systems engineering.
• Strong IT technical background with the ability to articulate solutions to complex problems with ease.
• Able to manage time-sensitive workloads, at times under pressure.
• Proven working experience as an IT Manager or similar role.

• Minimum of a first degree in Computer science, engineering, or related field.