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Product Coordinator - Italy
As a Product Coordinator, you will be working together with the Product Manager on our Italian Casino and Sportsbook products. You’ll coordinate the gaming portfolio onsite, adding new games and optimizing the Casino lobbies to guarantee the best user experience. You’ll also make sure that Sportsbook contents are up to date and have correct visibility onsite, also making sure that new markets are added and accurately promoted to players.
A flavour of what you will be doing:- Coordinate the Sportsbook offer, and screening to detect new sports, competitions and markets to be added
- Coordinate the Gaming offer, and screening to detect new potential games or providers to be added
- Coordinate the product roadmap with internal and external stakeholders, in order to make sure that product enhancements and new functionalities are delivered on time and with high standards
- Ensure that the Sportsbook and Gaming products are up to date and optimize onsite content to ensure the best user experience
- Coordinate the certification processes with the regulator, to ensure that new games, new Sportsbook competitions and new Sportsbook markets are authorized
- Ensure all activities are carried out with a high standard, whilst maintaining high standards for compliance and regulation as well as customer experience
- Work with our internal support teams and external suppliers, liaising on possible issues that might arise
- Support Customer Service is a direct point for escalations
- Testing new content or functionalities and supporting CRM in testing promotions
- Be involved in the ideation of Sportsbook promotions and campaigns
- Gathering competitor insights and gap analysis.
- 2+ years experience in online gaming
- 1+ year experience in the Sportsbook field
- Italian mother tongue
- Proficient in English
- Proficient user of Excel and Office packages in general
- Passionate about sports and casino
- Good understanding of the Italian Market.
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From a single slot machine in 1963 to being listed on Nasdaq Stockholm and holding gaming licenses in 22 countries, Betsson has come a long way. Today, we are a multi-national company employing some 2,300 people from 70+ nationalities in 18 locations. Betsson AB's headquarters are in Stockholm, Sweden, but the operational headquarters are in Ta' Xbiex, Malta. We refer to the operational subsidiaries as "Betsson Group".
Betsson’s operational subsidiaries’ vision is to deliver the best customer experience in the industry. We offer casino, sportsbook and other games via gaming licences in several countries in Europe, South America, North America, and Central Asia. The business model is to offer gaming under 20+ brands, including Betsson, Betsafe, Nordicbet and Casinoeuro. The brands are operated on a proprietary platform, which is the core of the offer and the customer experience.
Being a responsible operator in relation to customers, suppliers, authorities, investors and other stakeholders is a cornerstone of our business. Betsson is a member of the European Gaming and Betting Association (EGBA), ESSA (Sports Betting Integrity) and G4 (The Global Gambling Guidance Group).
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