Apcopay - Technical Product Owner

Apcopay is expanding its team and seeking a skilled Technical Product Owner to join us in delivering top-notch payment services to our diverse clientele. With a strong presence in sectors like airlines, retail, telecoms, and iGaming since 2004, Apcopay is an international company with growing teams in Malta and worldwide.

The Position

The Technical Product Owner will be responsible for defining and delivering technical product initiatives related to payment orchestration, provider integrations, customer portals, internal CRM, and billing functionality. This role acts as the bridge between technical teams, business stakeholders, and external partners to maintain and grow the Payments Orchestrator Platform value proposition. The ideal candidate has deep expertise in Agile methodologies, backlog management, and iterative product delivery while also possessing strong product management skills to drive the roadmap.

Key Responsibilities include:

1. Product Ownership & Agile Delivery:

• Own and define the product backlog for provider integrations, API enhancements, and operational tooling.
• Work closely with development teams to ensure Agile best practices, sprint planning, and continuous delivery principles are followed.
• Prioritize feature development based on impact, feasibility, and alignment with business goals.
• Lead backlog refinement sessions and ensure clear communication of acceptance criteria and definition of done.
• Facilitate cross-functional collaboration to deliver incremental product improvements with high business value.

• Own API documentation, sandbox environments, and developer experience enhancements
• Define and manage the strategy for integrating new payment providers, acquirers, and alternative payment methods.
• Ensure API reliability, scalability, and adherence to industry standards (OpenAPI, REST, WebSockets, etc.).
• Collaborate with engineering to improve API latency, redundancy, and failover mechanisms.
• Partner with external providers to optimize transaction success rates and cost efficiency.

• Implement Agile frameworks to enhance product delivery, ensuring adaptability and quick iterations.
• Work with engineering and QA individuals to improve automated testing and continuous feedback loops.
• Define key performance indicators (KPIs) to measure sprint success and team velocity.
• Partner with stakeholders to capture feedback and adjust priorities in an Agile manner.
• Drive post-mortem analyses and retrospective improvements to streamline development cycles.

• Define enhancements for customer facing portals to improve payment orchestrator functionality including merchant onboarding, configuration, and reporting.
• Work with internal stakeholders to optimize tooling required for sales, support, and any related flows enabled via the platform.
• Improve billing and transaction reconciliation processes to ensure accuracy and transparency.

• Contribute in any processes required for adherence to global payment regulations (PSD2, PCI DSS, GDPR, etc.).
• Assists in any risk and fraud monitoring requirements in collaboration with risk management teams.
• Ensure auditability of transactions, logging, and reporting for regulatory and financial purposes.

• Act as the main point of contact between technical teams and business stakeholders.
• Communicate technical challenges and trade-offs to non-technical stakeholders in a clear and concise manner.
• Foster collaboration between engineering, product, and operations teams to ensure seamless product delivery.

• The culture – We believe in bringing people together to share their skills, creativity, and ideas. We lead with curiosity and nurture a culture which is caring, sharing, and daring.
• The people – you will work closely with talented leaders and teams – people who are humble, passionate, and creative, people you can be proud to work with.
• The mindset – we embrace change and growth through confidence and are not afraid to try new things.
• The opportunities – we invest in training and developing our teams and encourage career progression not only within Apcopay Limited but also within Harvest Technology plc, our holding Company.

Apcopay Limited is an equal opportunity employer that values diversity. We are committed to fostering an inclusive space where all employees are valued and respected. Applications will be treated in the strictest confidence.