Systems & Network Administrator

Job Description
Job description: 
The Systems & Network Administrator will be responsible for ensuring the stability, integrity, and efficient operation of the company’s corporate IT infrastructure by providing hands-on pro-active server, desktop, and telecom administration. In the event of a disruption, this role is vital to the restoration of services to minimize downtime by providing the necessary technical support. 

Responsibilities:

• Provide first-level technical support for incoming requests from internal users.
• Setup and configure laptop and desktop computers (OS installation, Software installs, patches, etc.).
• Developing and updating online support documentation.
• Perform systems administration functions for Windows AD infrastructure, Office 365, software updates, anti-virus, backups, and RMM systems.
• 3CX phone system administration – Setup/deploy phones to on-site and remote personnel.
• Maintains existing equipment and assists in deploying new equipment as the company requires from time to time such as servers, storage, SAN, firewalls, VoIP, access control system, etc.
• Maintain security and protect systems from unauthorized use, acts of nature, and user abuse.

Who you are:

• 2+ years working in an IT helpdesk/systems administration role.
• A strong desire to learn and grow, proven ability to be flexible and work hard, both independently and in a team environment.
• Knowledge of MAC OSX, Windows 10 and with some experience in Windows Server 2012/2016/2019, Active Directory, DNS, DHCP, Hyper-V, IIS, VMWare, etc, and Office 365.
• General knowledge of 3CX phone systems and Cisco network equipment, DNS, routing protocols, TCP and UDP, and higher-level protocols such as HTTP, SMTP, and FTP is important.
• Experience with home-based firewalls and access points.
• Physical ability to lift/move/haul computers/monitors/servers/etc.
• The selected individual must be willing to work flexible hours and provide out-of-hours support on a roster basis.

 

Why you’ll love the journey

• Your daily duties will have a meaningful impact on thousands of people.
• Flat structure, C-level management team average age mid-30s.
• You will join a highly ambitious company that will never rest on its laurels and will continue pushing the bar higher.
• Relocation Support. We aim to make your move to our headquarters in Malta as smooth as possible.
• Team lunches, open training budget, employee referral schemes.
• Our own Tech wing workspace, spread over 4 floors, designed to act as an incubator of ideas, personal growth and creativity.
• Exciting team events & company parties! We work hard but play hard too!
• Supportive Environment. We believe in collaboration and working together as a team but we also give importance to the uniqueness of each and every one of us.
• We don’t care where you work from as long as you get the job done!
• You choose your own hardware. MacBook or Windows? We love tech and this helps our employees stay ahead.
• A fast-paced, challenging environment ready to rock the mobility world. Those who dare to join will reap great opportunities for professional development.
• Build together, grow together. The company has brought together a collective of optimists and doers to tackle some of the most challenging problems of our time.

Life at eCabs:
We foster a culture that allows you the freedom to grow personally and professionally.

• Learn our vision
• Advance to go, collect 200
• Buckle up
• Turn up and give your best
• Make some awesome friends
• Take risks, celebrate the wins and embrace the failures
• Help your colleagues improve
• Aspire for greatness