NOC Engineer

We are looking for a NOC Engineer to join a fast-growing company within the iGaming industry. The ideal candidate will be supporting the company's systems of their casino and sportsbook. 

You will be responsible for:

• Proactive monitoring of all production networks, servers, applications and services.
• Provide timely response to all incidents, outages and performance alerts.
• Categorize issues for escalation to appropriate technical/operational teams.
• Perform basic troubleshooting and operational tasks such as deployment of patches and script execution.
• Single-Point-of-Contact for all communication in relation to production issues.
• Manage, maintain and improve ticketing system and surrounding processes.
• Notify customer and third-party service providers of issues, outages and remediation status.
• Participate in a 24/7 shift rotation schedule being; day, night, rest, off.