IT Systems Engineer (Infrastructure) - Technical Infrastructure jobs in Malta - March 2024
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IT Systems Engineer (Infrastructure)

HID Malta Ltd , South of Malta

Published on 03 Oct 2022

Expired on 02 Nov 2022


Job vacancy: IT Systems Engineer (Infrastructure)
Job ID: 7182

*This position is only open to EU residents or candidates who have been living in Malta for at least 5 years.

The Position:
The role is expected to carry out implementations, maintenance, configuration, administration, operation, and support of the Infrastructure of the various high-profile IT systems running Windows and Linux. The successful candidate will be focused on improving the stability and performance of the system, maintaining and improving the security posture of the systems, delivering new solutions, continuously monitoring the system health, troubleshooting issues that arise, and ensuring compliance with security standards. In addition, the successful candidate should be a mentor for fellow technical IT personnel.

Responsibilities:
  • Lead the implementation, administration, and support of the Infrastructure (inc Windows/Linux Servers physical/virtual, pcs, firewalls, F5s, SCCM, WSUS, LogRhythm, Solarwinds, etc).
  • Lead Level 2 support for both HID and 3rd party-provided infrastructure.
  • Lead the root cause analysis to determine both the best course of action for Restorations and Resolutions of incidents in systems, processes, and services, and assist with the implementation of agreed remedies and preventive measures.
  • Report on team activities and trends.
  • Mentor and coach more junior members of the team.
  • Being an example and inspiring others in the team to meet agreed-on service levels.
  • Maintain an in-depth knowledge of the Infrastructure and environment, providing expert advice regarding its use.
  • Specifies and designs systems. Selects appropriate design standards, methods, and tools, consistent with agreed architectures and ensures they are applied effectively. Reviews others' systems design to ensure selection of appropriate technology, efficient use of resources, and integration of multiple systems and technology. 
  • Ensures that the system design balances functional, service quality, security, and systems management requirements.
  • Lead the generation and maintenance of all technical system documentation, ensuring proper version control is employed in accordance with the latest standards. 
  • Liaise with internal teams and 3rd party suppliers as required, supporting their Level 3 investigations into incidents/problems/requests escalated to them
  • Assist in the day-to-day support for all technical matters in the territory and work closely with local support companies.
  • Assist with maintaining and testing disaster recovery and fail-over procedures.
  • Ensure IT compliance standards are maintained as appropriate for independent auditing, implement and champion best practice processes.
  • Be part of the on-call support roster.
  • Some travel abroad may be required (implementation, training, FATs, UATs, SATs, CATs, occasional Level 2 support visits, etc).

What we are looking for:
  • 5 years of experience working in a corporate IT environment.
  • Experience in installing and configuring servers (physical and VMs) and Active Directory
  • Knowledge of Microsoft/Linux Server Administration gained through experience
  • Solid understanding of the components that make up an IT Infrastructure (such as Windows/Linux Servers physical/virtual, pcs, firewalls, F5s, SCCM, WSUS, LogRhythm, Solarwinds, etc) 
  • Experience in patch management, anti-virus updates, and backup management.
  • Excellent troubleshooting skills and ability to find root causes, capture learning, share knowledge, and prevent re-occurrence

Desirable skills/qualifications:

  • Experience working in data centers and secure zones
  • Information Technology degree 
  • ITIL foundation certification.

We make it easier for people to get where they want to go!
On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something.  HID technology is behind billions of interactions, in more than 100 countries.  We help you create a verified, trusted identity that can get you where you need to go – without having to think about it.  When you join our HID team, you’ll also be part of the ASSA ABLOY Group, the global leader in access solutions. You’ll have 50,000 colleagues in more than 70 different countries. We empower our people to build their careers around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

HID Malta Ltd:
HID powers the trusted identities of the world's people, places, and things. We make it possible for people to transact safely, work productively, learn confidently and
travel freely.

time
Full Time
Job Type
experience
Experienced (3 years +)
Experience Level
category
Technical Infrastructure
Category
industry
Manufacturing
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