IT Systems Administrator

Job Description
AX The Palace in Malta is looking to recruit an IT Systems Administrator to join their team on a full-time basis. 

Job Summary: 
The selected candidate will oversee the IT server infrastructure, network environments, and other hotel technologies. Deal with multiple concurrent demands and driven by customer satisfaction as well as technical excellence.  

Responsibilities:

• Manage and monitor the hotel’s IT infrastructure including servers, network devices, server OS, IT security, DR, and backup solution;
• Provide technical support across different departments that comply with the company’s IT Service Management standards including desktop support, the configuration of MS Windows applications, hotel applications, VOIP, and other systems;
• Assist with IT hardware procurement, involved in recommendations and negotiations with suppliers;
• Assisting with the installation, configuration, and maintenance of all hotel systems including POS, guest WiFi, video, and access control;
• Interact with customers and staff at the technical level, as required;
• Support rollouts of new applications;
• Maintain IT inventory and system documentation;
• Eager to learn new technologies.

Requirements:

• Microsoft Certification (MCSE) or Cisco Certified Network Associate or Professional – CCNA/ CCNP highly desired;
• Knowledgeable in server virtualization technologies like VMWare Server/ESX or Microsoft HyperV;
• Extremely proficient with troubleshooting hardware, software, operating systems, and network issues;
• Good communication and documentation skills;
• Flexible and able to adapt to a rapidly changing environment;
• Must be organized and have the ability to assist in different projects;
• Positive, self-motivated individual who can complete tasks independently;
• Must be a team player;
• At least 3 years experience in a similar role;
• Exposure to technologies such as Jira, Office 365, and 3CX.

*Interested candidates are requested to send a CV together with a covering letter.

AX The Palace:
The Palace Hotel in Sliema is one of the top 5 star hotels in Malta. It is highly rated for its 5-star services, exquisite cuisine, and impeccable organisation and surroundings. The Palace provides top services and facilities. The Palace is an eco-leading efficient high-class hotel in Malta. It adopts a modern façade that attracts travellers and locals alike. As soon as you enter one of the top Sliema hotels in Malta, you are greeted by a world of luxury, exquisite accommodation, and excellence in service.