IT Support Manager - Technical Infrastructure jobs in Malta - October 2022
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IT Support Manager
Konnekt Konnekt

Expires in 23 days (31 Oct 2022)


Our client is seeking to recruit a Service Delivery Manager to lead the company's IT service across their international operations from their Malta offices.  Reporting to the COO, your responsibilities will include:

  • Leading and developing a team of support professionals
  • Owning the IT services, infrastructure and desktop monitoring and ensuring systems are running efficiently.
  • Troubleshooting and maintenance are carried out in a timely manner, ensuring the company maintains optimal service delivery.
  • Monitoring the troubleshooting process and implement improvements as necessary.
  • Managing relationships with vendors and suppliers and related SLAs.
  • Being involved in strategic decisions as well as managing relevant IT policies. 
  • Acting as a point of escalation where necessary. 
Skill-sets and Requirements
  • Ability to work under pressure and keep up to date with deadline
  • Attentiveness to detail
  • Clear communication and leadership skills
Education & Experience
  • ITIL certification is considered as a strong asset
  • Experience working in a Service Delivery function is a must
Benefits
  • Hybrid working
  • Performance bonus
  • Health and life insurance

salary
€48,000 to €53,000 / year
Salary
experience
Experienced (3 years +)
Experience Level
time
Full Time
Job Type


IT Manager

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