Digital Infrastructure Analyst

The Communications Function

Acting as the central point of contact for the Authority, the Communications function handles its internal and external communications with the aim of maintaining positive relationships with stakeholders and keeping them up to date, be they employees, licence holders or the public at large. The function is also the designated brand guardian of the MFSA, managing its reputation and image on the various digital and offline platforms, through B2B and consumer education campaigns and events.

The role

The Digital Infrastructure Specialist will be responsible for managing and enhancing the digital presence and infrastructure of the Authority. This role involves overseeing website functionalities, implementing updates, improving user experience, and ensuring optimal performance of digital platforms. The ideal candidate will also monitor emerging trends in digital technology, and SEO to maintain a secure, user-friendly, and modern online environment.

Job Description and Key Responsibilities

• Overseeing and manage change requests for the organization's website,

• Developing and maintaining functional specifications for the website,

• Leading the development and management of new portals,

• Improving the user experience (UX) across all MFSA websites, ensuring accessibility, efficiency, and engagement,

• Monitoring and implement the latest trends in SEO, optimizing website performance and search visibility,

• Supporting regular website updates, ensuring compliance with security and regulatory standards,

• Planning, executing, and optimizing email marketing campaigns to enhance user engagement and drive traffic to the website, ensuring alignment with digital strategy and organizational goals,

• Supporting audio-visual (AV) technologies for digital meetings, presentations, and conferences,

• Working with internal stakeholders to ensure website content is aligned with organizational objectives,

• Supporting content updates and oversee content management systems (CMS),

• Tracking website analytics, reporting insights, and suggesting improvements for performance.

About you

Education & Experience

• Bachelor's degree in Digital Marketing, IT, Computer Science, Web Development, or a related field,

• Minimum 3-5 years of experience in digital infrastructure, website management, or IT-related roles,

• Experience in SEO, UX design, content management systems (CMS), and digital transformation projects,

• Strong knowledge of web development best practices, security protocols, and compliance standards,

• Familiarity with cybersecurity principles, particularly for fraud prevention portals.

Technical Skills

• Proficiency in CMS platforms (e.g., WordPress, Drupal, or custom CMS),

• Knowledge of HTML, CSS, JavaScript, and website back-end frameworks is a plus,

• Experience with SEO tools and Google Analytics for monitoring web performance,

• Experience with project management tools for tracking digital infrastructure updates,

• Strong analytical and problem-solving abilities,

• Excellent communication and collaboration skills,

• Ability to manage multiple projects and meet deadlines effectively,

• Strong attention to detail with a focus on optimizing user experience.

Other Information

The MFSA is an Equal Opportunities Employer as certified by the NCPE (National Commission for the Protection of Equality) and is committed to a policy of equal opportunity in all aspects of employment and will take care to avoid any form of discrimination in its recruitment procedures. The MFSA reserves the right to withdraw this call at any time and not to select any of the Candidates. 

It is the responsibility of applicants in possession of qualifications awarded by Universities and other similar institutions outside Malta to produce a recognition statement on comparability of qualifications issued by the Malta Qualifications Recognition Information Centre (MQRIC). Applicants should do so preferably at application stage or otherwise at the preliminary interview should an applicant be selected for such interview. Details can be obtained by accessing the National Commission for Further and Higher Education website on www.ncfhe.gov.mt under MQRIC heading. 

The MFSA shall ensure that any processing of personal data is in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation), the Data Protection Act (Chapter 586 of the Laws of Malta) and any other relevant European Union and national law. For further details, you may refer to the Data Protection Policy on the MFSA webpage www.mfsa.mt. 

Candidates are to note that the submission of any false statement/s or omission, even if unintended, may lead to the cancellation of their application and may render the candidate's appointment liable to termination. 

Furthermore, please note that candidates may be asked to submit any documentation in support of the information provided, including but not limited to, proof of qualifications and Police Conduct Certificates. 

Public Call Permit: 307/2025