Cloud Engineer

About Our Client
Our Client is a leading IT company in Malta specialising in IT and digital services. The company offers expertise in technology, creative design, software solutions, and digital marketing. With a strong focus on digital transformation, it partners with leading technology providers to deliver tailored IT consultancy, software development, branding, and cloud solutions for businesses seeking to innovate and improve efficiency. They are committed to providing cutting-edge IT solutions and fostering a collaborative and innovative work environment.

Role Overview
This role is central to driving critical infrastructure initiatives across Microsoft cloud platforms, with a strong emphasis on IT security, networking, and operational efficiency. The Cloud Engineer will lead the implementation and support of high-impact projects, ensuring the robust performance and security of hybrid and cloud-based environments.

Key Responsibilities

• Technology Implementation: Spearhead the planning and deployment of cloud infrastructure projects, integrating Microsoft technologies and security services.
• Preventive Maintenance: Conduct proactive system checks and optimisations to ensure seamless performance across client networks, cloud, and security setups.
• Customer Communication: Provide timely updates to clients regarding service incidents, maintenance tasks, and infrastructure changes.
• Client Relationship Management: Foster strong, long-term relationships with clients to ensure satisfaction and encourage ongoing collaboration.
• Documentation & Advisory: Assist in maintaining technical documentation and offer consultative guidance to support client infrastructure improvements.
• Commercial Collaboration: Contribute to sales efforts by advising the commercial team on technical feasibility and infrastructure requirements.
• Technology Optimization: Evaluate and recommend strategies to enhance systems for improved security, performance, and cost-efficiency.
• Research & Innovation: Support the exploration and integration of new technologies in line with the Company's growth strategies.
• Network Infrastructure: Design and manage essential networking components including firewalls, routers, switches, and VPN configurations.
• Cloud Infrastructure: Lead the deployment and ongoing management of services within Microsoft Azure.
• Hybrid Infrastructure: Oversee environments combining on-premises and cloud resources, ensuring seamless integration and scalability.
• Security Infrastructure: Manage and enhance security systems such as firewalls, endpoint protection, and SIEM solutions.
• Identity and Access Management (IAM) Security: Implement and maintain IAM protocols to safeguard systems and uphold compliance standards.

Qualifications, Skills, and Attributes

• Education: Bachelor's degree in Computer Science or a related field.
• Experience: Ideally, a minimum of two years' experience in an IT environment, with exposure to cloud-based technologies.
• Language Skills: Excellent command of English is required to succeed in this role. The ability to communicate in Maltese would be an asset.
• Communication Skills: Ability to explain complex technical concepts clearly, both in writing and speech, to technical and non-technical audiences.
• Interpersonal Skills: Self-driven and approachable, with the ability to collaborate effectively across teams and clients.
• Technical Skills: Proficient in managing Microsoft Azure and Microsoft 365 platforms; familiar with network design, cybersecurity tools, and diagnostic methodologies.
• Organisation: Capable of managing multiple priorities and projects with a structured and detail-oriented approach.
• Self-Motivated: Enthusiastic about learning and continuously improving both technical and interpersonal capabilities.
• Problem-Solving: Strong analytical skills and a methodical approach to identifying and resolving technical issues.

What's on Offer

• Compensation: A competitive base salary commensurate with experience and qualifications.
• Working Hours: Standard office hours.
• Other Benefits: Comprehensive health insurance, support for professional development including study leave and in-house training, and opportunities to work on both international and local projects.
• Career Development: Opportunities for professional growth and advancement within a dynamic and expanding company.

What Heroix Offers

• Confidentiality and Discretion: Your job search will be handled with the utmost confidentiality and professionalism.
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• Long Term: Gain insights into the role and company for a long-term, stable career move.
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