Customer Support and Planning Officer

In this Customer Support and Planning Officer position within the manufacturing industry, your duties will include: 

• Liaising with customers and understanding customer demands for their respective purchases;
• Processing purchase orders and order enquiries in a timely and efficient manner;
• Managing order fluctuations and rescheduling workload as per available capacity;
• Progressing urgent PPAPs effectively to ensure deadlines and deliverables are met; 
• Ensuring that area OTD and WIP days and arrears are in line with set objectives;
• Participating in risk reduction plans and ensuring EHS instructions are implemented accordingly.