In this Customer Support and Planning Officer position within the manufacturing industry, your duties will include:
- Liaising with customers and understanding customer demands for their respective purchases;
- Processing purchase orders and order enquiries in a timely and efficient manner;
- Managing order fluctuations and rescheduling workload as per available capacity;
- Progressing urgent PPAPs effectively to ensure deadlines and deliverables are met;
- Ensuring that area OTD and WIP days and arrears are in line with set objectives;
- Participating in risk reduction plans and ensuring EHS instructions are implemented accordingly.