Workshop Controller - Skilled Work jobs in Malta - March 2024
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Workshop Controller

Auto Sales Limited (Kind's) , Any

Published on 15 Jul 2022

Expired on 14 Aug 2022


Auto Sales Ltd (Kind’s) in Malta is looking to recruit a Workshop Controller to join their team on a full-time basis. The main purpose of this role is to optimise workshop resources to meet agreed departmental targets and to control the flow of work through the workshop to maximise its utilisation and ensure that technicians are working efficiently. The selected candidate must be customer-focused, a good team leader, and support the Service Manager in driving the department forward.

The chosen person will be responsible primarily to:

  • Supervise and motivate a team of service technicians and pro-actively review the daily workload;
  • Support technicians during repairs and ensure that high standards are achieved;
  • Monitor individual and workshop efficiencies to ensure key performance indicators are met;
  • Plan the distribution of work amongst the team;
  • Maintain high levels of customer satisfaction by implementing quality checks;
  • To manage the effective use of workshop resources;
  • Manage liaison between workshop and service reception on customer vehicle progress;
  • Manage workshop standards in accordance with company requirements;
  • Receive job cards from service reception and allocate work to technicians so as to maximise sold hours and monitor the progress of the job;
  • Ensure that the image and levels of customer service within the department are in line with Company standards;
  • Identify individual training and development needs;
  • Ensure that all special tools and equipment are kept in good order and that repair requirements are notified to the service manager once discovered;
  • Encouraging and supporting the personal and professional growth of the department’s employees through positive motivation and measured challenges.

* Previous experience as Workshop Controller is essential.

Kind’s – Auto Sales Ltd. 
Kind’s – Auto Sales Ltd has been an industry leader on the island for over 90 years, unofficially founded in 1929, when the company began importing American cars such as Buicks and Chevrolets, as well as Austins and Willys. Following the end of World War II and in light of the steady growth of the automotive industry at the time, the company made contact with Renault of France to import Renault to Malta, which was followed by a deal with Daimler AG of Germany. Today, the company is the only authorised importer and distributor of Mercedes-Benz, Renault, smart and Dacia vehicles, Fuso trucks, Silence, Ariic scooters as well as Michelin, Riken and BFGoodrich tyres.  

time
Full Time
Job Type
experience
Intermediate (1-3 years), Experienced (3 years +)
Experience Level
category
Skilled Work
Category
industry
Automotive
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