Surveillance Officer

Dragonara Gaming Ltd in Malta is looking to recruit a Surveillance Officer to join their team on a full-time basis. 

Surveillance Officers are responsible for the CCTV observation (but not limited to) of all aspects of the Casino Operation and the reporting of all irregular or illegal activities.

Duties and Responsibilities:

• To monitor all aspects of the operation.
• To maintain vigilance at all times.
• Record and report any irregular or illegal activities that occur in the casino to the Surveillance Management.
• Ensure the accurate reporting of all activities in the appropriate logs is complete, factual, and literate; and that all written work and general administration are also kept neat, concise, and accurate at all times.
• To collate statistical information as required by the Surveillance Management.
• To ensure that all Surveillance equipment is functioning correctly and to report any malfunctions to Surveillance Management as soon as possible.
• Respond to all duress situations promptly and ensure the incident is monitored in its entirety where possible.
• To ensure all Surveillance & company policies, work rules, and procedures are strictly complied with at all times.
• To make decisions, when required to do so, that maintain a high standard of integrity in the eyes of the Department, Management, and Departments.
• To maintain strict confidentiality in all matters pertaining to equipment, procedures, and information.
• To conduct oneself in a professional manner at all times.

• One year of work experience in a similar position or any other operational position in a casino is a must
• Detail Oriented
• Excellent spoken and written English. Any additional language would be considered an asset
• Computer literate and familiar with Microsoft Office applications
• Possesses a high level of integrity
• Able to remain concentrated for long periods
• Able to work independently whilst also as part of a team.