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Insights Analyst
IRIS THAUMAS Ltd , Central Malta
Expires in 16 days (17 Jun 2023)
IRIS THAUMAS Ltd in Malta, is looking for an Insights Analyst to join one of their client's team on a full-time basis. The right candidate has to be highly motivated, ambitious and positive-minded.
Besides analytical skills, it’s also important to have the desire to learn and grow within a strong team spirit environment where everyone plays their part to accomplish one shared goal: sustainable business growth. The successful candidate will be tasked with assisting their business departments in reporting activity and identifying actions to increase customer lifetime value. The Insights Analyst’s core role is to provide regular reports and insights to update the business divisions on their relevant KPIs in order to assess optimization opportunities.
Besides analytical skills, it’s also important to have the desire to learn and grow within a strong team spirit environment where everyone plays their part to accomplish one shared goal: sustainable business growth. The successful candidate will be tasked with assisting their business departments in reporting activity and identifying actions to increase customer lifetime value. The Insights Analyst’s core role is to provide regular reports and insights to update the business divisions on their relevant KPIs in order to assess optimization opportunities.
About our Client:
Our client is an iGaming company based in Pembroke, Malta, employing a diverse employee base providing excellent online casino experiences.
Duties and Responsibilities:
- Liaise with the CRM department to learn and improve reporting production, data analysis and create relevant insights.
- Deliver brand and country analysis to support business decision-making.
- Report on CRM Ad Hoc and Automated Campaigns KPIs and ROI.
- Contribute with data analysis to provide CRM optimization strategies.
- Monitor performance and report on overall statistics of player life cycles.
- Produce acquisition reports to measure business development efforts.
- Work closely with the CRM team to ensure a thorough understanding of the business and player database journey flows and player behaviour.
- Analyse VIP activity in order to improve retention rates and lifetime value.
- Deliver ad hoc KPI reports as required by the business.
- Proactively advise the relevant teams of appropriate actions based on data to drive customer value.
Experience, Knowledge and skills:
- Minimum of 1-year experience in an analytical role.
- Familiarity with marketing and CRM to aid in understanding and delivery of business objectives.
- Proficient in Microsoft Excel (experience in professional data and reporting tools is considered a plus).
- Good numeric and statistical analysis skills are essential.
- Strong problem-solving mindset and a curious mind.
- Strong ownership and organisation skills
- Able to deliver actionable intelligence and insights to the relevant teams.
- Excellent communication and team working skills.
Education:
- A Bachelor's degree.
Salary and Benefits:
- €25K - €40K p.a. depending on the knowledge and experience within the field.
- Quarterly performance bonus.
- Career growth opportunities.
- Flexible working hours policy from Monday to Friday.
- Hybrid office/remote work system option.
- Private health care insurance.
- 26 annual vacation days.
- Extended paternity leave.
- Possibility of free parking.
- A modern office structure with entertainment areas for leisure moments.
- Company events, team-building sessions.
- Full training by skilled people who have sound experience in the industry.
- Learning and development programs sponsored by the company.
- Weekly fresh fruit, monthly cake day and some regular treats and surprises.
*If you meet the requirements and feel that this position is a fit for you, do not hesitate and apply for this role today!
About IRIS THAUMAS:
IRIS THAUMAS LTD is certified to ISO 9001:2015; licensed Employment Agency/Employment Business (EA #181); and Certified SRPS (MLC 2006 SRPS).
IRIS THAUMAS LTD is certified to ISO 9001:2015; licensed Employment Agency/Employment Business (EA #181); and Certified SRPS (MLC 2006 SRPS).
ABOUT IRIS THAUMAS
IRIS THAUMAS LTD is certified to ISO 9001:2015; licensed Employment Agency/Employment Business (EA #181); and Certified SRPS (MLC 2006 SRPS).
Full Time
Job Type
Intermediate (1-3 years), Experienced (3 years +)
Experience Level
Science & Research
Category
iGaming & Casinos
Industry
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