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Tele Commerce Specialist
Yellow in Malta is currently looking to recruit Tele Commerce Specialists to join their team on a full-time basis.
Job Role:
Yellow Malta would not be an industry leader without its thriving sales team, which is why we are seeking multiple Tele Commerce Specialists to join our team and sell a choice of digital marketing products.
Our products are developed to empower local businesses through unremitting solutions designed to bolster our client’s online presence and reach their marketing goals.
Exemplary candidates for this role are hungry to learn about digital marketing and successful selling strategies. They are looking to establish or re-launch their careers and want to be reasonably rewarded for their exceptional performance. They have strong listening skills as well as the capability to present customers with effective solutions. The Tele Commerce Specialists must be outstanding, professional and self-driven communicators with a friendly approach.
The chosen candidates will be given full training in digital marketing and selling strategies.
Role Responsabilities:
- Reach out to existing and potential customers to present products and services
- Oversee the entire sales process from start to finish and ensure that it is carried out in line with company standards
- Identify challenges faced by prospective and existing customers and offer the right solutions
- Deliver top-tier support to clients throughout the customer journey
- Ensure that customer data is consistently kept up-to-date on the company’s CRM system
- Collect customers’ digital assets required to fulfil digital products
- Adhere to and reach set sales targets, goals and objectives
- Build strong relationships with internal and external stakeholders.
Attitude & Attributes:
- A minimum of two years of experience in a similar role
- Proven track record of achieving past targets
- Willingness to learn and take on new challenges
- Able to multitask, prioritise and manage work efficiently
- Client-oriented and target-driven attitude
- Works well both in a team and independently
- Patient and outgoing personality
- Eager to learn and grow
- Excellent interpersonal, communication, presentation and negotiation skills
- Excellent command of written English (UK)
- Fluent in both written and spoken Maltese and English Languages.
*We want the best of the best and ensure that top performers are rewarded. The position comes with a fixed salary and uncapped commission.
About this job:
The First 30 Days
- Learning about Yellow’s history, mission, vision, and values
- Training in digital marketing, company products and selling techniques
- Training in Yellow’s sales process and systems
- Get started in making first sales calls assisted by Yellow’s industry experts
- Shadow fellow Yellow Sales Specialists.
The First 60 Days
- Strengthening solutions and industry knowledge through one-on-one coaching
- Understanding how to recognise and uncover potential opportunities
- Working hand-in-hand with the line Manager to further develop your potential.
The First 90 Days
- Garnering expert understanding and knowledge of Yellow’s sales model
- Attaining daily set targets
- Attaining constant win-win-win outcomes.
You will be successful if:
- You want to win all the time and find motivation in temporary setbacks
- You do not believe in settling – you find ways to overachieve and keep improving
- Your ability to learn is unmatched and you are hungry for more knowledge
- You love connecting with people over the phone
- You have experience in sales and are looking to develop your career.
Yellow:
Yellow is a privately owned, family-run company that quickly blossomed from a humble operation established in 1997 into one of Malta’s largest and most successful companies. At its core, Yellow.com.mt is committed to empowering local businesses, startups, and SMEs with innovative advertising solutions that aim to engage and captivate the masses. With over 25,000 local businesses registered on its digital platform, Yellow.com.mt has emerged as Malta's foremost directory and advertiser for vendors and shoppers alike. The platform enjoys unparalleled brand recognition and is associated with quality and excellence. With over 14,000 listings on Google's first page and rankings for over 40,000 keywords on search engines, Yellow.com.mt is adept at providing businesses with the reach and visibility they need to succeed in today's digital age .
