Sales and Delivery Person

HVAC Supplies Ltd in Malta specialises in the retail of HVAC Supplies. The company is looking to recruit a Sales and Delivery Person to join a young dynamic team driven by a passion to excel on a full-time basis.

Job Purpose: 
To be responsible for various important tasks necessary for running the shop as per standards and policies set by the shop manager. To ensure that customers are served in the best way possible and to achieve sales targets. 

Main Duties: 

• Assist customers in finding the item they require;
• Promote company's extensive range of products and give advice on product selection;
• Secure and follow up orders to achieve the highest possible customer satisfaction;
• Prepare quotations and product documentation as required;
• Assist in the collection of payments from customers;
• Maintain and promote a good long-lasting relationship with customers;
• Answer customer queries;
• Deal with customer's disputes, complaints, and warranty claims;
• Keep the shop area clean, tidy & up to date;
• Receive and store delivery of stock;
• Load, unload, and deliver products to customers in a safe and timely manner.

Requirements: 

• Customer and sales-focused;
• Flexible, detail-oriented, professional, and positive attitude;
• Excellent communication and organization skills;
• Ability to communicate in Maltese and English;
• Ability to understand the importance of given deadlines;
• Computer literate and holds basic knowledge in Microsoft Word and Excel;
• Clean transport driving licence and good conduct;
• Training will be provided, however, technical knowledge will be considered an asset.