Retail Sales Associate - Sales & Business Development jobs in Malta - February 2023
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Retail Sales Associate

MRecruitment Limited , Any

Expires in 12 days (15 Feb 2023)

MRecruitment Limited in Malta is currently looking to recruit a Retail Sales Associate to join their client's team on a full-time basis.

Job Role:
A great opportunity has arisen to work on cruise ships as a Retail Sales Associate in the most luxurious retail outlets onboard around the world! The selected candidate will be responsible for delivering distinctive guest experiences whilst steering sales results as per the company’s standards, expectations and targets.


  • Seeks to build deep sales relationships with guests
  • Provides informed and accurate data about products and services offered
  • Portrays a positive image of the onboard retail shops to all guests in order to build trust and credibility for the entire shop team
  • Responds promptly to resolve guests’ requests and issues, following up with guests as appropriate, escalating to management as necessary
  • Achieves or exceeds personal sales goals to maximise revenue opportunities independently
  • Drives positive energy and activity on the sales floor
  • Delivers brand service strategies and supports product initiatives
  • Understands the overall market, such as competitors’ products, strengths and weaknesses, market trends, guest demographics and other relevant factors
  • Performs other duties, as assigned, to meet business needs
  • Utilises retail systems and procedures to enhance selling efficiencies
  • Performs daily opening and closing procedures and is responsible for the end-of-day point sale audit
  • Maintains selling floor presentations, marketing and restocks as needed
  • Participates in company and cruise line training as required
  • Adheres to all company policies and procedures
  • Is willing to cross-train and work in all areas/locations as required
  • Able to physically participate and effectively contribute to the cruising line’s boat safety and emergency life-saving drills as required.


  • A minimum experience of 1 year in retail or hospitality; experience in luxury retail guest experience is an asset
  • 6 months of shipboard experience preferred
  • Demonstrated ability in sales
  • Demonstrated track record for driving sales through building loyal customer relationships
  • A high school diploma / post-secondary level of education is preferred; studies in retail or hospitality are a plus
  • Ability to respect and understand others, showing a multicultural awareness
  • Passion for selling a wide assortment of high-end and luxury products in a sophisticated retail environment
  • Able to retain a high volume of information to answer questions about all products
  • Able to stay calm and perform well in busy and stressful situations in a constantly changing retail environment
  • Promotes the success of team members
  • Possesses organisational and teamwork skills
  • Possesses exceptional guest relations and strong communication skills
  • Accommodates a diverse customer base, preference may be given to bilingual candidates depending on the needs of the assigned ship and its’ location
  • Commitment to integrity and professional business standards
  • Proficient knowledge of Microsoft applications and POS software
  • Success in achieving sales targets
  • Focus on self-development.


  • Must be at least 21 years old
  • Able to travel and live/work on a ship
  • Able to work 6 monthly contracts
  • Able to stand for long periods of time
  • Able to lift, pull, and push boxes of merchandise and fixtures throughout the store and lockers up to 55 lbs. using the appropriate safety equipment as required
  • Proficient reading, writing and speaking skills in English.


  • Basic monthly salary
  • Attractive Commissions.

MRecruitment Limited:
We Connect the Top Talent with the Tops Jobs! At MRecruitment, we offer different recruitment options to cater for the different needs of our clients. Our clientele comes from various industries including, hospitality, catering, leisure, warehousing, fashion retail, food retail, gaming, medical, healthcare, cruise liners etc. As services, we offer both subcontracted and direct recruitment/employment. With Mrecruitment, your success is our First Priority!

Full Time
Job Type
Intermediate (1-3 years), Experienced (3 years +)
Experience Level
Sales & Business Development
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