Hotel Representative

Job Description
Sunspot Tours Malta Ltd is currently looking for a Hotel Representative to join their team on a full-time basis.

*Candidates will only be shortlisted if they are living in Malta, has a good level of Maltese and English, owns a car, and knows the island well. 

Job Role:
Applicants must be able to speak, read and write in English, and having a basic understanding of the Maltese language will be considered favorable. The candidate must excel in, and be passionate about, delivering outstanding customer service with a can-do attitude.

Responsibilities:

• Being the central point of contact and having knowledge of the resort
• Representing the company in a professional, well-presented manner at all times in compliance with the company uniform policy
• Organising, promoting, and conducting welcome meetings
• Sales of tours
• Ensuring that all customer complaints are resolved in a timely and efficient manner.

Requirements:

• Possess strong social and 'people' skills and be cheerful/outgoing
• Be motivated / passionate / enthusiastic
• Be able to work alone and as part of a team
• Be able to cope under pressure
• Possess good communication skills
• Have sales experience
• Be fluent in English with a good understanding of Maltese and any other language would be considered an asset
• Be computer literate
• Hold a clean driving license and possess your own car
• Previous experience in a similar post would be preferential.

Salary and Benefits:

• Starting from €1000 monthly gross salary, plus commission on sold tours
• Monthly mobile and fuel allowance is also given.

Sunspot Tours Malta Ltd:
Sunspot Malta was established in 1989 as an incoming- handling agency. Since then we have also developed into a leading Destination Management Company (DMC) and we are now a major influential organisation in the Maltese travel trade scene. It is our policy, that through our dedicated, professional team we ensure that our guests have an enjoyable stay and memorable event. Attention to detail is a priority at all times.