Airline Sales and Marketing Executive

Job vacancy: Airline Sales and Marketing Executive

Our sister company, Aviation Online, offers General Sales Agency (GSA) Services as well as Airport Sales and Ticketing Office Management Services, which enable us to have our airline partners covered at different points of sale around the world.

Job Role: 
The ideal candidate will set sales revenue targets by maintaining and developing business/relationships with major corporates and corporate travel agents and/or leisure agents, other selected independent business travel agents, and their respective clients.

Responsibilities:

• Pro-actively promote and sell airways routes, fares, and services by telephone, email, and other communication channels
• Maintain an effective and efficient records system of all documentation and customer records
• To negotiate, manage and follow up incentive agreements with corporate/leisure clients and review/assess the performance
• If needed, assist agencies with booking and product enquiries, issues, and complaints ensuring optimal customer service
• Request ticketing plates for new agents as part of the business development of the job
• Manage group requests and group bookings by handling all inquiries and responding with quotations. Actively solicit group business to increase this revenue stream both from ad-hoc group requests and group series.
• Closely monitor area sales performance and forward trend data and recommend action where necessary to maximise revenue.
• Develop sales and marketing plans in close collaboration with the Marketing and Sales departments
• Liaise with travel agencies, tour operators, and special interest organisations to retain and reinforce ongoing business
• Develop marketing relationships with top tour operators and key travel/tourism/airline platforms
• Identify, evaluate and capitalise on new business opportunities
• Craft and send out regular electronic newsletters/marketing content promoting Fiji Airways, and review success
• Prepare and circulate ad hoc commercial and sales advisory notices
• Actively visit/contact clients assigned on the required call frequency basis to build and maintain strong commercial relationships and maintain necessary records in salesforce.com.
• Edit sales presentations to suit separate countries
• To identify, evaluate and capitalise on new business opportunities within portfolio and market segment.
• Act as an ambassador for the company and attend industry functions, trade events, and conferences on a regular basis.
• Send ad-hoc reports with the frequency agreed with the airline
• Maintain a high level of product and destination knowledge.

Requirements:

• Have travel agency or airline experience preferably in a sales role;
• Have an excellent level of spoken and written English. Any additional languages will be considered an asset;
• Be determined and target driven;
• Be confident, able to work independently using their own initiative, and highly organised;
• Have strong communication and interpersonal skills;
• Possess good PC skills including Word, Excel, PowerPoint, and Outlook;
• Proficiency in Amadeus will be considered an asset;
• The applicants must be willing to travel frequently on business.