Sales Administration Support Assistant

One of our clients, a leader within the retail industry in Malta, is looking to recruit a Sales Administration Support Assistant to join their team on a full-time basis.

Responsibilities:

• Overall efficient management of the sales administration function to expected levels of customer satisfaction and to company agreed processes and standards;
• Design, review, improve, implement and ensure the adherence to, sales administration operational procedures and processes;
• Provide all sales administration and support backup to the sales team members, ensuring timely follow-up of all enquiries and handling customer related aspects of sales fulfilment;
• Monitore sales target performance against agreed forecasts and adherence to process and other internal controls as directed;
• Proactively bringing forward issues for discussion with a view of increasing the efficiency, effectiveness and customer satisfaction of the sales administration function;
• Ensure adherence to company process and procedures in all stages of the sales cycle;
• Cooperate with the managers responsible for logistics and service delivery to ensure a smooth and seamless high-quality service to our customers;
• Periodic reporting as required by management.

Requirements:

• Previous experience in a similar role;
• Proficient in office applications and have experience in standard office software;
• Experience with using Shireburn Software will be considered an asset but not essential;
• Excellent oral and written communication in English and Maltese;
• Possess a clean police conduct.

Skills:

• Meticulous with a keen eye for detail;
• Able to work independently and as part of a team.