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Our client who is a General Contracting Firm is growing thus they would like to engage an Operations Manager. The company provides full turnkey solutions and finishings services
The Role
You will lead the organisation to ensure effective and timely delivery of projects
You will report directly to the senior management as this is a strategic position within the company
You will need to communicate with a number of stakeholders so to deliver financial results, value for customers and operating efficiency of the organisation
Identify what human resources are required to cater for the workload of the company
Recruit, select, train, assign, schedule, and guide employees
Communicate job expectations to employees; planning, monitoring, appraising and reviewing job contributions
Analyse operations information and come up with recommendations to strategic plans and reviews; prepare and complete action plans, implement production, productivity, quality and customer-service standards and resolve problems
Develop operations systems by determining product handling and storage requirements; develop, implement, enforce and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management.
Analyse process workflow, employee, and operational space requirements; implement changes
Maintain safe and healthy work environment by establishing, following and enforcing standards and procedures; complying with legal regulations and run a safe, injury/accident-free workplace
Meet or exceed operations labour budget expectations
Manage staff levels, wages, hours, contract labour to revenues
Responsible for all site managers and foremen, with review/approval responsibility for all operations employees. Propose development and training for employees where necessary
Responsible for all aspects of vehicles and equipment
Manage relationships with key operations subcontractors and suppliers
Review and approve all operational invoices and ensure they are submitted for payment in a timely manner.
Serve as primary point of contact when there are customer issues
Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints
Work closely with senior management team to set and/or implement policies, procedures and systems
Skill-sets and Requirements
Minimum 3 years experience as an operations manager covering similar responsibilities preferably within the local construction market
Excellent people management skills
Self-motivated, dynamic and persuasive character that can get the job done
Our client who is a General Contracting Firm is growing thus they would like to engage an Operations Manager. The company provides full turnkey solutions and finishings services
The Role
You will lead the organisation to ensure effective and timely delivery of projects
You will report directly to the senior management as this is a strategic position within the company
You will need to communicate with a number of stakeholders so to deliver financial results, value for customers and operating efficiency of the organisation
Identify what human resources are required to cater for the workload of the company
Recruit, select, train, assign, schedule, and guide employees
Communicate job expectations to employees; planning, monitoring, appraising and reviewing job contributions
Analyse operations information and come up with recommendations to strategic plans and reviews; prepare and complete action plans, implement production, productivity, quality and customer-service standards and resolve problems
Develop operations systems by determining product handling and storage requirements; develop, implement, enforce and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management.
Analyse process workflow, employee, and operational space requirements; implement changes
Maintain safe and healthy work environment by establishing, following and enforcing standards and procedures; complying with legal regulations and run a safe, injury/accident-free workplace
Meet or exceed operations labour budget expectations
Manage staff levels, wages, hours, contract labour to revenues
Responsible for all site managers and foremen, with review/approval responsibility for all operations employees. Propose development and training for employees where necessary
Responsible for all aspects of vehicles and equipment
Manage relationships with key operations subcontractors and suppliers
Review and approve all operational invoices and ensure they are submitted for payment in a timely manner.
Serve as primary point of contact when there are customer issues
Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints
Work closely with senior management team to set and/or implement policies, procedures and systems
Skill-sets and Requirements
Minimum 3 years experience as an operations manager covering similar responsibilities preferably within the local construction market
Excellent people management skills
Self-motivated, dynamic and persuasive character that can get the job done