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eCabs, is looking for a sharp, highly organised Operations Lead to oversee and facilitate the service chain operation of the company and to support eCabs platform operations. The selected individual will be responsible for the daily functions that are at the core of eCabs ride-hailing and last mile services, with direct impact on supply growth, quality and compliance. Selected candidates will be working within a high-performing and dedicated team.
Responsibilities:
Coordinate and monitor supply chain operations mainly related to ride-hailing and last mile work.
Together with the fleet and resourcing teams, ensure schedule adherence is monitored and consistently achieved.
Manage, utilise, and monitor eCabs platform and related systems.
Work within a small team of Operations Specialists.
Assist in the drafting of enduty reports and coordinate with other units to ensure top quality service delivery.
Monitor routes, traffic patterns, events planning, drivers vs. trips supply, etc.
Provide eCabs teams with operations related information, platform improvements, recommendations, etc.
Qualifications & Assets:
Ability to work with little supervision, under pressure, and track multiple processes
Excellent communication and interpersonal skills
Fast thinker.
IT savvy.
Strong degree of emotional intelligence. Calm and composed.
Able to work on a shift basis, including weekends and nights
Can communicate in Maltese, English, and preferably Italian
Experience in land transport logistics will be considered an asset.
eCabs Operators Co. Ltd: eCabs is Malta’s leading minicab company with vehicles and people carriers dotting the Island ready to service requests 24 hours a day, 7 days a week. Call or book online and you’ll have one of our distinguishable cabs in no time. Renowned for our outstanding customer service, we offer low pick up time frames from any point in Malta.
eCabs, is looking for a sharp, highly organised Operations Lead to oversee and facilitate the service chain operation of the company and to support eCabs platform operations. The selected individual will be responsible for the daily functions that are at the core of eCabs ride-hailing and last mile services, with direct impact on supply growth, quality and compliance. Selected candidates will be working within a high-performing and dedicated team.
Responsibilities:
Coordinate and monitor supply chain operations mainly related to ride-hailing and last mile work.
Together with the fleet and resourcing teams, ensure schedule adherence is monitored and consistently achieved.
Manage, utilise, and monitor eCabs platform and related systems.
Work within a small team of Operations Specialists.
Assist in the drafting of enduty reports and coordinate with other units to ensure top quality service delivery.
Monitor routes, traffic patterns, events planning, drivers vs. trips supply, etc.
Provide eCabs teams with operations related information, platform improvements, recommendations, etc.
Qualifications & Assets:
Ability to work with little supervision, under pressure, and track multiple processes
Excellent communication and interpersonal skills
Fast thinker.
IT savvy.
Strong degree of emotional intelligence. Calm and composed.
Able to work on a shift basis, including weekends and nights
Can communicate in Maltese, English, and preferably Italian
Experience in land transport logistics will be considered an asset.
eCabs Operators Co. Ltd: eCabs is Malta’s leading minicab company with vehicles and people carriers dotting the Island ready to service requests 24 hours a day, 7 days a week. Call or book online and you’ll have one of our distinguishable cabs in no time. Renowned for our outstanding customer service, we offer low pick up time frames from any point in Malta.
Full Time
Job Type
Entry (0-12 months), Intermediate (1-3 years), Experienced (3 years +)