Operations Executive - Operations jobs in Malta - June 2021

Operations Executive

at

Briiz Any
JOB TYPE: Full Time JOB LEVEL: Intermediate (1-3 years), Experienced (3 years +)
CATEGORY:
Operations
EMPLOYER INDUSTRY: Cleaning services
Briiz in Malta is looking to recruit an Operations Executive to join their team on a full-time basis.

Main duties and responsibilities include: 
  • Communicating with clients to set up jobs and visits to their properties;
  • Taking bookings both over the phone and via email;
  • Keeping the roster up-to-date and in real-time;
  • Effecting roster changes, including those last minute, such as emergency leave and sick leave;
  • Communicating with clients when their regular cleaner is unable to attend;
  • Monitor leave balances of employees and approve/decline requests in communication with HR;
  • Following up on clients requests after jobs (for example to set up a second visit if we need to);
  • Making sure checklists are all in order;
  • Taking charge of products brought back after jobs and making sure they’re cycled to be able to go out again whilst making sure that the warehouse is kept in order;
  • Assisting supervisors by making sure they’re on time to jobs and answering their queries;
  • Run stock takes for client keys and equipment;
  • Raise any need for re-ordering products;
  • Follow-up on client complaints;
  • Make sure that jobs are being closed off on our systems accordingly (pictures on jobs, jobs closed for invoicing, client signature uploaded, etc);
  • Manage our tasks app (Basecamp) and following up to make sure everything is closed off accordingly;
  • General day-to-day operational duties.

Requirements:
  • 2-3 years experience in the same field;
  • Additional training will be provided.

Briiz:
We don’t only provide the best cleaning service around. We also enjoy doing it.

Kindly submit your application directly to us using the 'Apply for Vacancy' button. Immediate start is available for the right candidate.

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