Operations and Restaurant Manager

Our client, who is involved in the running of a restaurant and some confectionaries, is currently looking for an Operations and Restaurant Manager. The responsibilities include:

• Coordinating and optimizing front-and back-of-house restaurant and confectionery operations
• Controlling operational costs and promoting efficiency
• Maintaining the restaurant’s and outlet's revenue, profitability and quality goals.
• Recruiting, training and supervising staff
• Managing the staff rota
• Ensuring compliance with licensing, health and safety regulations
• Dealing with customer inquiries and complaints
• Fostering positive customer relations
• Monitoring product quality, handling vendors, keeping abreast of inventory and ordering supplies
• Analysing food and beverage performance with regards to daily food covers, sales and cost reports
• Efficient operation of the POS systems