Driver Supply Specialist - Operations jobs in Malta - March 2024
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Driver Supply Specialist

eCabs Operators Co. Ltd , Any

Published on 03 Dec 2021

Expired on 02 Jan 2022


eCabs Operators Co. Ltd in Malta is looking for a Driver Supply Specialist to join its Talent team. The selected individual will maintain drivers and engage them to use the eCabs platform. This position provides front-line support in, onboarding, training, and internal/external communications.

Responsibilities:
  • Hands-on supply management in Malta - working autonomously and taking initiative.
  • Support cross-functional team members to ensure that all safety, security, and quality standards are being met.
  • Proactively identify and flag issues, challenges, and technical product bugs to eCabs technology team.
  • Optimise processes in order to enable eCabs to scale its operations.
  • Transform leads and onboard drivers in a proficient manner.
  • Monitor engagement and service quality in order to exceed both eCabs users and drivers’ expectations.
  • Work with rest of team to ensure sufficient driver supply.
  • Handle support requests.
  • Engage and communicate with drivers through various channels.

Job Requirements:
  • Possess the hustle to get things done - This is a highly hands-on operational role.
  • Have an incrementality mindset, optimize resources and measure with rigor impacts.
  • Strong written and verbal communication skills.
  • Data-driven analytical mindset.
  • Ardent follower of new technologies and the ride-sharing and last mile industries.
  • Able to prioritize multiple tasks effectively and in a flexible manner in order to accommodate last minute requests.
  • Strong interpersonal skills with the ability to handle situations which require understanding, responsiveness and maturity.

Why you’ll love the journey:
  • Your daily duties will have a meaningful impact on thousands of people.
  • Flat structure, C-level management team average age mid-30s.
  • You will join a highly ambitious company that will never rest on its laurels and will continue pushing the bar higher.
  • Relocation Support. We aim to make your move to our headquarters in Malta as smooth as possible.
  • Team lunches, open training budget, employee referral schemes.
  • Our own Tech wing workspace, spread over 4 floors, designed to act as an incubator of ideas, personal growth and creativity.
  • Exciting team events & company parties! We work hard but play hard too!
  • Supportive Environment. We believe in collaboration and working together as a team but we also give importance to the uniqueness of each and every one of us.
  • We don’t care where you work from as long as you get the job done!
  • You choose your own hardware. MacBook or Windows? We love tech and this helps our employees stay ahead.
  • A fast-paced, challenging environment ready to rock the mobility world. Those who dare to join will reap great opportunities for professional development.
  • Build together, grow together. The company has brought together a collective of optimists and doers to tackle some of the most challenging problems of our time.

time
Full Time
Job Type
experience
Intermediate (1-3 years), Experienced (3 years +)
Experience Level
category
Operations
Category
industry
Shipping, Transport & Logistics
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