Driver Supply Specialist - Operations jobs in Malta - May 2021

Driver Supply Specialist

JOB TYPE: Full Time JOB LEVEL: Entry (0-12 months), Intermediate (1-3 years)
CATEGORY:
Operations
EMPLOYER INDUSTRY: Shipping, Transport & Logistics
ecabs Operators Co. Ltd in Malta is looking to recruit a Driver Supply Specialist to join their team on a full-time basis.

*Candidates applying must have a valid working permit and are already living in Malta. 

Job description:
eCabs is looking for a Driver Supply Specialist to join its Talent team. The selected individual will maintain drivers and engage them to use the eCabs platform. This position provides front-line support in, onboarding, training, and internal/external communications.

Responsibilities:
  • Hands-on supply management in Malta - working autonomously and taking initiative.
  • Support cross-functional team members to ensure that all safety, security, and quality standards are being met.
  • Proactively identify and flag issues, challenges, and technical product bugs to eCabs technology team.
  • Optimise processes in order to enable eCabs to scale its operations.
  • Transform leads and onboard drivers in a proficient manner.
  • Monitor engagement and service quality in order to exceed both eCabs users' and drivers’ expectations.
  • Work with the rest of the team to ensure sufficient driver supply.
  • Handle support requests.
  • Engage and communicate with drivers through various channels.

Job requirements:
  • Possess the hustle to get things done - This is a highly hands-on operational role.
  • Have an incrementality mindset, optimize resources, and measure with rigor impacts.
  • Strong written and verbal communication skills.
  • Data-driven analytical mindset.
  • An ardent follower of new technologies and the ride-sharing and last-mile industries.
  • Able to prioritize multiple tasks effectively and in a flexible manner in order to accommodate last-minute requests.
  • Strong interpersonal skills with the ability to handle situations that require understanding, responsiveness, and maturity.

Why you’ll love the journey:
  • Your daily duties will have a meaningful impact on thousands of people.
  • Flat structure, C-level management team average age mid-30s.
  • You will join a highly ambitious company that will never rest on its laurels and will continue pushing the bar higher.
  • Relocation Support. We aim to make your move to our headquarters in Malta as smooth as possible.
  • Team lunches, open training budget, employee referral schemes.
  • Our own Tech wing workspace, spread over 4 floors, designed to act as an incubator of ideas, personal growth, and creativity.
  • Exciting team events & company parties! We work hard but play hard too!
  • Supportive Environment. We believe in collaboration and working together as a team but we also give importance to the uniqueness of each and every one of us.
  • We don’t care where you work from as long as you get the job done!
  • You choose your own hardware. MacBook or Windows? We love tech and this helps our employees stay ahead.
  • A fast-paced, challenging environment ready to rock the mobility world. Those who dare to join will reap great opportunities for professional development.
  • Build together, grow together. The company has brought together a collective of optimists and doers to tackle some of the most challenging problems of our time.

Kindly submit your application directly to us using the 'Apply for Vacancy' button.

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