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Our client is a large mechanical and industrial engineering company and they are looking to recruit a Commercial Manager to join the Lifts Division to join their team on a full-time basis. This role will require an individual who is able to communicate, report and build strong relationships with supervisors, colleagues as well as other departments within the company.
Main Responsibilities:
Filing lift reports to the COO
Controlling the division’s commercial and sales activity
Coordinating all division functions while always maintaining a good company reputation
Organisation of division activities such as their revenue estimation, planning, and strategy
Ensuring a commercial meeting is held with the sales team and including any necessary individuals on a weekly basis
Development of the customer care desk to create a plan that will support the department as well as better the whole experience for customers.
Keeping updates on the forecasts, strategy plans, sales progress, and results
Make sure all functions activities flow smoothly while supporting the operations team when necessary
Ensuring the development of division performance by providing KPIs, statistics, and any objectives
Monitoring and following up with clients and the company’s principal alike
Ensuring department staff development
Taking responsibility for staff image, behavior, and discipline
Ensuring that company activities are marketable and profitable
Following up on client complaints and issues that may arise from time to time
Receiving reports from the likes of Sales Executives, Customer care clerks, and Administrators
Ensuring the operations manager is passed over activities, by following company procedures
Make sure the divisional staff are always included, knowledgeable, and trained with the current methods and information
Handling other possible duties that may come up.
Requirements:
Minimum of 3 years’ experience in a sales, operations, or a project management environment
Management experience and the ability to lead a team
Background in business development, sales forecasts, business KPIs, and negotiations
Ability to work with an ERP system, and Microsoft Office tools
Fluent in Maltese and English languages
Experience in the building services industry will be considered an asset
Experience and knowledge of the Lifts industry will be considered an asset
Ably Resources Limited: At Ably Resources we provide the best available talent within various sectors on Malta. Whether it's the placement of one individual or the mobilisation of a whole project team, we can guarantee you a professional and highly skilled response to your requirements. Our aim is to deliver the best possible solutions, so we will make sure we fully understand the nature of your work-scope, the key issues and the complexities. We will then strive to meet your needs as quickly, and as cost-effectively, as possible. We can provide staff at all levels, from skilled trades to any office support staff, middle and senior management and director level across many disciplines. We're based in Glasgow, with a satellite office in Malta but we have absolutely no geographical restrictions. Nor do we have any restrictions on our client-base, which currently ranges from small independent firms to global multi-nationals. We deliver complete recruitment solutions from advertising, sourcing, shortlisting, selection and full candidate back-up. In addition, we offer security and medical screening, credential verification and referencing. Through innovative web-based attraction and recruitment solutions combined with our extensive database and contact pool, we are confident in delivering a quality choice. Ably Resources ambitious aims are to deliver recruitment services to its clients wherever and whenever their requirement arise.
Our client is a large mechanical and industrial engineering company and they are looking to recruit a Commercial Manager to join the Lifts Division to join their team on a full-time basis. This role will require an individual who is able to communicate, report and build strong relationships with supervisors, colleagues as well as other departments within the company.
Main Responsibilities:
Filing lift reports to the COO
Controlling the division’s commercial and sales activity
Coordinating all division functions while always maintaining a good company reputation
Organisation of division activities such as their revenue estimation, planning, and strategy
Ensuring a commercial meeting is held with the sales team and including any necessary individuals on a weekly basis
Development of the customer care desk to create a plan that will support the department as well as better the whole experience for customers.
Keeping updates on the forecasts, strategy plans, sales progress, and results
Make sure all functions activities flow smoothly while supporting the operations team when necessary
Ensuring the development of division performance by providing KPIs, statistics, and any objectives
Monitoring and following up with clients and the company’s principal alike
Ensuring department staff development
Taking responsibility for staff image, behavior, and discipline
Ensuring that company activities are marketable and profitable
Following up on client complaints and issues that may arise from time to time
Receiving reports from the likes of Sales Executives, Customer care clerks, and Administrators
Ensuring the operations manager is passed over activities, by following company procedures
Make sure the divisional staff are always included, knowledgeable, and trained with the current methods and information
Handling other possible duties that may come up.
Requirements:
Minimum of 3 years’ experience in a sales, operations, or a project management environment
Management experience and the ability to lead a team
Background in business development, sales forecasts, business KPIs, and negotiations
Ability to work with an ERP system, and Microsoft Office tools
Fluent in Maltese and English languages
Experience in the building services industry will be considered an asset
Experience and knowledge of the Lifts industry will be considered an asset
Ably Resources Limited: At Ably Resources we provide the best available talent within various sectors on Malta. Whether it's the placement of one individual or the mobilisation of a whole project team, we can guarantee you a professional and highly skilled response to your requirements. Our aim is to deliver the best possible solutions, so we will make sure we fully understand the nature of your work-scope, the key issues and the complexities. We will then strive to meet your needs as quickly, and as cost-effectively, as possible. We can provide staff at all levels, from skilled trades to any office support staff, middle and senior management and director level across many disciplines. We're based in Glasgow, with a satellite office in Malta but we have absolutely no geographical restrictions. Nor do we have any restrictions on our client-base, which currently ranges from small independent firms to global multi-nationals. We deliver complete recruitment solutions from advertising, sourcing, shortlisting, selection and full candidate back-up. In addition, we offer security and medical screening, credential verification and referencing. Through innovative web-based attraction and recruitment solutions combined with our extensive database and contact pool, we are confident in delivering a quality choice. Ably Resources ambitious aims are to deliver recruitment services to its clients wherever and whenever their requirement arise.