Head of Communications - Marketing & PR jobs in Malta - December 2023
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Head of Communications

Malta Financial Services Authority , Central Malta

Published on 14 Feb 2023

Expired on 04 Apr 2023

Job vacancy: Head of Communications within the Communications in Grade 3 
Job code: COMM/004/2022

About Communications:
Acting as the central point of contact for the Authority, the Communications function handles its internal and external communications with the aim of maintaining positive relationships with stakeholders and keeping them up to date, be they employees, licence holders or the public at large. The function is also the designated brand guardian of the MFSA, managing its reputation and image on the various digital and offline platforms, through B2B and consumer education campaigns and events.

The Role:
As Head of Communications, you will be responsible to:
  • Lead the Communications Team, allocating appropriate talent and resources in all communications initiatives to ensure successful achievement of targets.
  • Develop annual strategic internal and external communication plans, in line with the Authority's strategy and objectives.
  • Collaborate with the rest of the Senior Leadership Team across the whole organisation to support the achievement of business goals and the coordination of business events.
  • Take the role of spokesperson for the organisation as may be required, and deal with all media.
  • Act as Brand Champion for the Authority, developing its brand in line with its strategy.
  • Regularly assess the effectiveness of the organisation's communication channels, identifying and implementing improvement opportunities as necessary.
  • Liaise with the Press Office of other local or overseas supervisory and regulatory bodies as may be required.
  • Manage, monitor and forecast communications budget (digital media platforms, press, publications, events).
  • Drive digital media strategy, including social media platforms, and supporting social media activities.
  • Oversee the production of publications, including the MFSA Annual Report presented to the House of Representatives.
  • Collaborate with the People & Culture function to support recruitment effort from a communications perspective, and co-develop employer branding.
  • Oversee the ongoing development of the Authority's website and intranet from a web usability, content strategy and content quality perspective.
  • Contribute to content building and management to be used on portals, online/printed media channels.
  • Manage the relationship with external media consultants appointed by the organisation from time to time.
  • Take responsibility for media campaigns, including consumer education.
  • Any other duties described above may change depending on the exigencies of the Authority.
About You:
We are looking for candidates with solid experience in Communications or any other post-graduate degree.

The role calls for an academic qualification in a relevant field of study at National Qualification Framework Level 6 or better, duly certified by the Malta Qualifications Recognition Information Centre (MQRIC) or a widely recognised professional qualification at a comparable level. You will also possess a minimum of eight (8) years working experience in similar role. Candidates with longer working experience relevant to the role will be preferred.

If you do not have the necessary academic or professional qualifications but you have at least fourteen (14) years of relevant experience, we would still be interested in speaking with you.

How to apply:
Candidates are to forward a copy of their Curriculum Vitae (C.V.) and an accompanying covering letter providing the motivation for the application.

Other important information:
The MFSA is an Equal Opportunities Employer as certified by the NCPE (National Commission for the Protection of Equality) and is committed to a policy of equal opportunity in all aspects of employment and will take care to avoid any form of discrimination in its recruitment procedures. The MFSA reserves the right to withdraw this call at any time and not to select any of the Candidates.

It is the responsibility of applicants in possession of qualifications awarded by Universities and other similar institutions outside Malta to produce a recognition statement on comparability of qualifications issued by the Malta Qualifications Recognition Information Centre (MQRIC). Applicants should do so preferably at application stage or otherwise at the preliminary interview should an applicant be selected for such interview. Details can be obtained by accessing the National Commission for Further and Higher Education website.

The MFSA shall ensure that any processing of personal data is in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation), the Data Protection Act (Chapter 586 of the Laws of Malta) and any other relevant European Union and national law. For further details, you may refer to the Data Protection Policy on the MFSA webpage.

Candidates are to note that the submission of any false statement/s or omission, even if unintended, may lead to the cancellation of their application and may render the candidate's appointment liable to termination.

Furthermore, please note that candidates may be asked to submit any documentation in support of the information provided, including but not limited to, proof of qualifications and Police Conduct Certificates.

Public Call no: 627/2022

About us:
The Malta Financial Services Authority (MFSA) is the single regulator for financial services in Malta. It was established by law on 23 July 2002 taking over supervisory functions previously carried out by the Central Bank of Malta, the Malta Stock Exchange and the Malta Financial Services Centre. The Authority is a fully autonomous public institution and reports to Parliament on an annual basis.

Full Time
Job Type
Experienced (3 years +), Middle Management, Senior Management
Experience Level
Marketing & PR
Financial Services

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