Operations and Branch Manager

Our Client an international insurance agency is currently seeking to recruit an Operations and Branch Manager. 

The successful candidate will be performing the following duties; 

• Contribute to the development and improvement of operations and execution of changes.
• Provide day to day leadership of the Malta branch and key relationships in Malta with the regulator, brokers, suppliers, and major clients.
• Lead and supervise all risk management activities for the Malta Branch and insurance operations.
• Perform any other duties assigned by Chief Executive Europe, or COO Europe.
• Optimise the utilisation of capacity to deliver target outcomes for customers and profitability for the business.
• Improve the management and profitability of the business and ensure that customer service objectives/standards are met.

Skills and Experience;

• Minimum of 5 to 7 years of insurance experience within a managerial position 
• ACII qualified
• People management and leadership experience with proven skills in people development
• Passionate about operational excellence
• Lean or agile experience
• Significant change management experience