Customer Support Executive - Personal Lines

Join Our Team as a Customer Support Executive!

Are you ready to kick-start your career in insurance? GasanMamo is expanding its Personal Underwriting Department and looking for a motivated individual to join us as a Customer Support Executive.  

About the Role:

• Underwriting, negotiating, and securing business for Home, Marine, Travel and other Personal Lines products.
• Servicing direct clients tied insurance intermediaries and brokers. 
• Collaborate with a dynamic, professional team in a supportive environment.
• Contribute to the growth of a leading insurance company with clear career development paths.

What We’re Looking For:

• Possession of qualifications at MQF level 4 or higher preferably in insurance. Candidates with no insurance experience will still be considered as on the job training will be provided to the selected applicant with the opportunity to pursue their insurance studies.
• Proficiency in MS Office, highly organized, and capable of effective communication in Maltese and English.
• Team player with excellent interpersonal skills and a proactive attitude.

Why Join Us?

You will be joining a highly reputable organisation that is known for the excellent training that it provides. You will enjoy working in an environment that offers a good work-life balance and provides opportunities for career progression. 

Benefits include:

Generous Remuneration Package

• Competitive salary.
• Exclusive Discounts: Save on insurance products, gym memberships, retail outlets and more.
• Clothing Allowance: Financial support for purchasing work attire.

Work-Life Balance

• Summer Hours: Enjoy shorter working hours during the summer months.
• Child Sick Leave: Additional special paid child sick leave and utilisation of own sick leave to care for sick child.
• Carers’ Leave: Additional special paid leave to care for sick relative.

Health and Wellbeing

• Comprehensive Insurance Coverage: Includes life, personal accident and health insurance.
• Consultation Clinic: Monthly on-site General Practitioner to address employee health and wellness needs.
• Mental Health Support: Confidential access to mental health support at company’s expense.
• Eye test: VDU eye test for employees who make use of electronic equipment.

Career Development

• Educational Support: Study support and additional leave for study and exams.
• Memberships: reimbursement for professional membership fees.
• Bonus: Qualification Allowance upon obtaining certain qualifications.

Training and Professional Development

• Training: Regular training sessions held by experienced in-house trainers and professional training providers.
• Online Training: Access online courses and resources including CPD training sessions.
• Seminars and Conferences: Participate in industry seminars and conferences to stay updated on the latest trends and network with professionals.

Community and Social Engagement

• Social Events: Join our fun and engaging social events.
• Volunteering Leave: Paid leave for volunteering activities. 
• Corporate Social Responsibility: Opportunity to support and impact social and environmental causes

Equal Opportunities:

GasanMamo is committed to a policy of equal opportunities in all aspects of employment and encourages applications from all the community, irrespective of race, religion, gender, disability, age or sexual orientation.

Interested? If you’re eager to develop your underwriting expertise and be part of a reputable organization, upload your CV and a cover letter explaining why you’re the ideal candidate.

Apply before the closing date to seize this exciting opportunity!