Customer Service Underwriter

• Be the first point of contact for our customers and intermediaries, delivering exceptional service every time.
• Guide clients through our insurance products and services, ensuring clarity and confidence.
• Handle and process customer documentation with precision.
• Issue accurate quotes, policies, and renewals in a timely manner.
• Take ownership of your work with a strong sense of responsibility and accountability.

Requirements

• At least 5 years’ experience in local Motor Insurance (experience in other classes of insurance will be considered).
• Excellent communication skills in both English and Maltese
• A natural problem-solver with top-notch customer service skills.
• A team player who thrives in a dynamic, professional environment.
• Holding an insurance qualification will be considered a strong asset

Benefits

• A competitive salary package that rewards your expertise
• A supportive team culture where collaboration and personal connections matter.
• A professional work environment designed to help you succeed.
• Continuous growth through skill coaching and performance management systems tailored to your career journey
• Be part of PB Group, a leading force in the industry, where success is driven by innovation, teamwork, and a shared enthusiasm for making both our customers and employees feel valued