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Iniala Management Ltd in Malta is looking to recruit a Restaurant Manager to join their team on a full-time basis. The chosen individual will be responsible for delivering an outstanding dining experience to all our guests. You will be required to assist the Director of F&B in directing and organising the restaurant staff to ensure first-class service and complete guest satisfaction.
Duties & Responsibilities:
To assist the Director of Food and Beverage in training, supervising, counseling, and disciplining restaurant staff.
Supervise the floor during meal periods to ensure that all company standards are met through guests’ interactions, suggesting new procedures where required.
Ensure that checklists, requisitions, and proper opening and closing functions are being completed each shift.
Communicate effectively to restaurant staff throughout service to provide them with clear direction for a smooth operation.
Ensure staffing levels are accurate based on the hotel occupancy of the day
In the absence of the Director of F&B, organise and conduct pre-shift departmental meetings, communicating pertinent information to the staff on duty, and ensuring they are fully aware of any last-minute menu changes.
Remain calm and alert, especially during heavy restaurant activity, serving as a role member to the other members of the Restaurant Team.
Answer the Restaurant telephone in a clear voice, coordinate and document reservations.
Carry out billing procedures, entering items in the point of sales accurately.
Move throughout the facility and kitchen areas to visually monitor and take action to ensure food quality and service standards are met.
Communicate feedback from guests concerning the service and the food and beverage offerings to the Director of F&B and Executive Chef.
Work closely with the Director of F&B during Monthly inventory stock take for all Restaurant equipment.
Ensure all daily reports are submitted in a timely manner.
Support the entire food and beverage operation, including supervising other areas where necessary, and carrying out food and beverage service in guests’ suites when required.
Complete other duties as assigned by the Director of F&B.
Requirements:
A minimum of 3 years experience in a similar role in a luxury hotel.
Working knowledge of various computer software programs (Office, restaurant management software, POS, MICROS).
Ability to spot and resolve problems efficiently.
Positive attitude and good communication skills with excellent grooming standards.
Mastery in delegating multiple tasks.
Strong leadership skills.
Fluency in the English Language.
Willing to work shifts, including weekends and public holidays.
What we offer:
Competitive Salary and share of Service Charge.
Sponsored training and courses.
Generous staff discount at ION and Iniala Harbour House.
Transport home in the evening.
Birthday stay and complimentary meal at the Hotel.
Iniala Management Ltd: Located on the prestigious and historic St. Barbara Bastion, overlooking Malta’s famous Grand Harbour, Iniala Harbour House is a bespoke boutique hotel spread over four Maltese townhouses and several ancient vaults, each having been lovingly restored to perfection. Situated within Iniala Harbour House is "Ion-The Harbour" our Michelin starred restaurant.
Iniala Management Ltd in Malta is looking to recruit a Restaurant Manager to join their team on a full-time basis. The chosen individual will be responsible for delivering an outstanding dining experience to all our guests. You will be required to assist the Director of F&B in directing and organising the restaurant staff to ensure first-class service and complete guest satisfaction.
Duties & Responsibilities:
To assist the Director of Food and Beverage in training, supervising, counseling, and disciplining restaurant staff.
Supervise the floor during meal periods to ensure that all company standards are met through guests’ interactions, suggesting new procedures where required.
Ensure that checklists, requisitions, and proper opening and closing functions are being completed each shift.
Communicate effectively to restaurant staff throughout service to provide them with clear direction for a smooth operation.
Ensure staffing levels are accurate based on the hotel occupancy of the day
In the absence of the Director of F&B, organise and conduct pre-shift departmental meetings, communicating pertinent information to the staff on duty, and ensuring they are fully aware of any last-minute menu changes.
Remain calm and alert, especially during heavy restaurant activity, serving as a role member to the other members of the Restaurant Team.
Answer the Restaurant telephone in a clear voice, coordinate and document reservations.
Carry out billing procedures, entering items in the point of sales accurately.
Move throughout the facility and kitchen areas to visually monitor and take action to ensure food quality and service standards are met.
Communicate feedback from guests concerning the service and the food and beverage offerings to the Director of F&B and Executive Chef.
Work closely with the Director of F&B during Monthly inventory stock take for all Restaurant equipment.
Ensure all daily reports are submitted in a timely manner.
Support the entire food and beverage operation, including supervising other areas where necessary, and carrying out food and beverage service in guests’ suites when required.
Complete other duties as assigned by the Director of F&B.
Requirements:
A minimum of 3 years experience in a similar role in a luxury hotel.
Working knowledge of various computer software programs (Office, restaurant management software, POS, MICROS).
Ability to spot and resolve problems efficiently.
Positive attitude and good communication skills with excellent grooming standards.
Mastery in delegating multiple tasks.
Strong leadership skills.
Fluency in the English Language.
Willing to work shifts, including weekends and public holidays.
What we offer:
Competitive Salary and share of Service Charge.
Sponsored training and courses.
Generous staff discount at ION and Iniala Harbour House.
Transport home in the evening.
Birthday stay and complimentary meal at the Hotel.
Iniala Management Ltd: Located on the prestigious and historic St. Barbara Bastion, overlooking Malta’s famous Grand Harbour, Iniala Harbour House is a bespoke boutique hotel spread over four Maltese townhouses and several ancient vaults, each having been lovingly restored to perfection. Situated within Iniala Harbour House is "Ion-The Harbour" our Michelin starred restaurant.