Porter

The Xara Palace in Malta is looking to recruit a Porter to join their team on a part-time basis.

Are excellence and team spirit part of your DNA?
Are you looking at opening up a new world in upscale hospitality and taking your career to the next level?
The Xara family is growing and is on the lookout for passionate and inspiring team players to be part of our history and share our values.

Our Goal:
To provide exceptional and memorable experiences to our guests.

The aim is to be a leading Maltese luxury hotel, offering stunning views and baroque architecture. The seventeen luxury rooms and suites sensitively restored are a promise of an unforgettable stay in Malta!

Job Role:
As the first and last point of contact for all our hotel guests, you will play a key role in creating a memorable stay for all our guests, consistently delivering excellent customer service with an informed, friendly, and effective approach.

Duties and Responsibilities:

• Offer consistent, high-standard service and assistance to guests and maintain a lobby presence that offers courteous and attentive service.
• Ensure the effective handling and storing of luggage for arriving/departing guests.
• Assist with room moves, luggage deliveries, and man the front door, following all standard operating procedures.
• Provides and sets-up complete travel and sight-seeing itineraries as well as full concierge services.
• Provides arrangements for laundry and dry-cleaning services, dinner reservations, and any other services upon request.
• Performs all his/her duties with a sense of priority, dedication, and commitment.
• Greet all guests in public areas and rooms in a warm manner, and make them feel welcome.
• Possess excellent communication and problem-solving skills along with confidence in speaking, and being service-oriented.
• Ability to anticipate the guests’ needs and to perform all duties with discretion, professionalism, and a pleasant demeanor.
• Ability to work flexible hours, on a shift basis.
• A driving license is a requirement, with a clean record.

*This is a unique opportunity to be part of our Front Office family, delivering a top-notch experience to our guests.

The Xara Palace:
Forming part of the prestigious Relais & Chateaux, The Xara Palace is a unique Boutique Hotel hidden away in the heart of the Medieval fortified City, Mdina, and is a definition of Architectural Style and Culture. Perched on centuries-old bastions, surrounded by stunning baroque architecture, The Xara Palace Relais & Châteaux, is a truly unique establishment offering unparalleled views of the beautiful Maltese countryside, full of charm and character, with its luxurious accommodation and award-winning haute cuisine, The Xara Palace Relais & Châteaux incorporated their exclusive, Michelin Star restaurant, the de Mondion, into the bastion walls – with breathtaking views of the island. It also operates a causal restaurant, Trattoria AD 1530 in the Piazza, in the front of the hotel, offering casual dining in a picturesque setting as well as the Xara Lodge, the only purpose-built multi-functional venue of its kind on the Maltese Islands. Whether our guests are after a honeymoon, a wedding, a cultural stay, or simply an exclusive getaway, The Xara Palace has it all. Our promise to our guest's centers on impeccable attention to detail – from the décor to the serene, unhurried pace of life at The Xara Palace Hotel or any of our venues, through every facet of our service – all setting the scene for nothing less than an exquisitely unforgettable experience in Malta.