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Operations Coordinator
This job is closed and no longer accepting applications.
SMS Group Ltd in Malta is looking to recruit an Operations Coordinator to join their team on a full-time basis.
He/she will be responsible for the following tasks amongst other day-to-day duties:
- Overseeing and coordinating actions that form an integral part of turnaround operations at various ports;
- Managing all transfers for embarking and disembarking cruise line passengers;
- Ensuring that all designated services are booked in line with incoming requests whilst confirming that clients do attend such services as per bookings placed;
- Maintaining records up to date at all times, thus providing certainty and peace of mind during the execution of port turnarounds;
- Adhering to internal policies implemented at the Group level whilst also observing policies and procedures at an operational level depending on the specific turnaround;
- Ensuring that any specific requests communicated by the ship and/or its guests are seen to and serviced in a courteous and efficient manner.
Ideally, applicants will:
- Have an educational background at A' level standard or equivalent;
- Be able to communicate (written and verbal) in English, Maltese, and ideally Italian;
- Have excellent reading and comprehension skills whilst being confident when dealing with numbers;
- Knowledge of Microsoft Office applications, including Outlook, Excel, Word, etc.; ideally holding certification at ECDL level.
- Be able to express thoughts clearly in writing, maintaining a concise but courteous style;
- Have the ability to think critically within a high-pressure environment;
- Exercise clear judgment and operate with minimal supervision.
Full Time
Job Type
Entry (0-12 months), Intermediate (1-3 years)
Experience Level
Hospitality & Leisure
Category
Travel & Leisure
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