Night Manager

Job Description
An internal vacancy has arisen at the Hilton Malta for the position of Night Manager to join the team. A Night Manager is responsible for directing and overseeing all hotel operations during the night shift to support the hotel's continuing effort to deliver outstanding guest service and financial profitability.

Specifically, he/she would be responsible for performing the following tasks to the highest standards:

• Direct and oversee all hotel operations during the night shift to ensure guest satisfaction and safety.
• Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly.
• Act as Manager on Duty and on behalf of the General Manager in his/her absence.
• Deal with any emergency/crisis situation that may happen during the night.
• Tour hotel interior and exterior to ensure the property and facilities are functional, presentable to established standards, and safe for guests and team members.
• Oversee preparation of daily summary reports.
• Monitor and develop team member performance to include, but are not limited to, providing supervision, scheduling, assigning nightly work, conducting training, conducting counseling and evaluations, and delivering recognition and reward.

*We invite you to take a look at our beautiful property, by clicking on the following link; Hilton Malta Virtual Tour.