Gelateria Sales Assistant

We are looking for a motivated and enthusiastic individual to join our team as a Sales Assistant in our gelateria. The ideal candidate will have a passion for customer service, and to contribute to a positive and enjoyable experience for our customers.

Responsibilities:

• Provide exceptional customer service by greeting and assisting customers in a friendly and professional manner.
• Serve ice cream and other products while ensuring high standards of cleanliness and presentation.
• Maintain knowledge of ice cream flavors, ingredients, and nutritional information to assist customers effectively.
• Making pancakes, waffles, smoothies, and milkshakes.
• Serving drinks.
• Handle cash and card transactions accurately and efficiently.
• Assist in the preparation and presentation of ice cream displays.
• Maintain a clean and organized work environment, including the ice cream display area and serving equipment.
• Support inventory management by monitoring stock levels and assisting with restocking as needed.
• Collaborate with team members to ensure smooth operations and a positive work atmosphere.
• Carrying out other duties as required by Management.

Requirements:

• Previous experience in a retail or food service environment is preferred.
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Basic math skills for handling transactions and cash management.
• Flexibility to work evenings, weekends, and holidays as needed.
• Positive attitude and a team-oriented mindset.